Jimmy John's

There is a manager named: Matthew Danford. My original order was through Door Dash and this man called me to let me know there wasn't a driver available (he explained but I forgot...), anyway, he told me he would still make the sandwich and he'd bring it to me when he got off. I couldn't have him going out of his way. I told him I'd come get it. Because of this, I tipped him $10 because he called me from his cellphone and was willing to bring it to me. I tip because I'm a Dasher too. Thank you, Matthew.
Mar 28th, 2024

Horrible service! The kids in there couldn't put any effort into making a good sandwich and was just falling apart. Short deformed bread with odd size. When I finally had the manager come over and ask what's wrong he reacted as if he didn't even care because he's already used to this kind of reaction from customers. Lazy kids don't care about their jobs these days! Wasted my time here this evening on my way home.
Feb 29th, 2024

Feb 10th, 2024

Horrible customer service. After waiting a little over an hour, I received my sandwich but no drink. I called back and was told there was nothing they could do, because it was a technicality. The worker who answered was rude and couldnt tell me when a manager would be in because, well, I work at a sandwich shop. 0/10 would recommend this location.
Jan 29th, 2024

Me and my partner visited there this evening and were very disappointed. We were told upon our arrival that the location was out of regular white bread and we picked wheat break as our replacement. However, after receiving the sandwiches my partner and I were extremely disappointed with the different sizes (2 large subs) I explicitly ordered and the staff acknowledged that we ordered while charging us. The wheat bread sandwiches are clearly not the same sizes sandwiches (only close to small subs, if that) and not worth the upcharge, but the staff didn't stop us upcharching ourselves. This is what upset us the most, they knew we werent getting the biggest subs, but still let us go through with the upcharges of the largest sandwich sizes, and all knowing full well that they didn't have the bread to make the sandwiches and we still got 2 small sandwiches. There was no reimbursement for the bread change, either.
Mar 22nd, 2024