Rocket City Vital Care

Very nice people very professional
Dec 7th, 2023

This was my first infusion and I was very anxious and nervous but Ben was absolutely amazing and made me feel so comfortable. He answered so many questions and just made the experience not seem gloom. Im so glad they offer in home to make me feel more comfortable
Mar 26th, 2023

Great experience for MS infusion. Staff was very patient and friendly. My nurse Anna was excellent. Overall pleasant experience; was very comfortable.
Jun 30th, 2022

Staff was very helpful, very professional and super friendly
Feb 2nd, 2022

Ive had nothing but problems with Vital Care. I have a savings program, but nobody can seem to get that right. I have given them my card information multiple times. Recently, I got a call saying that my card was an inactive from Vitalcare. However, when I called my savings program, they said my card was fine. Apparently, Vitalcare just dont know what theyre doing. Tonight, I got a $3000 bill from Vitalcare! This is the worst bill yet! Between my insurance and my savings program, I should never get a bill. It seems that no one has billed anything since November of 2022, at least on my savings cards! Seriously, Ive had enough of this! It has been an ongoing headache from day one! This will be addressed first thing in the morning! I will also def be finding another place to get my infusions. This is completely unacceptable!!! It was one thing when it was just like $150 or whatever, but $3000? I dont think so! And, I dont wanna hear anymore excuses that it is my savings program or that they cut off my savings program card when they actually did not! It is not my savings program fault! It is Vital Care!! I hate that my insurance stopped working Accurx. I never had one issue until I had to switch Vitalcare and its been a headache ever since. I dont know what other places take my insurance, but I will drive to Birmingham or Nashville before I go back to Vitalcare! When I get a $3000 bill after I was just talking to them a couple of months ago about my savings card, oh hell no! Its time for me to find a new place to get my infusions!
May 7th, 2023