Huntsville Animal Clinic

Lisa Jackson is a great veterinarian! We trust her with our fur babies and know that they are in good hands! Shes thorough, professional, and genuinely caring. Thanks for taking good care of our dogs and keeping us on schedule with their treatment!
Apr 4th, 2024

Jan 17th, 2024

I don't even know what's going on with this place. I drove around like a mad person trying to find this place from the address listed, I call and they tell me it's Bob Wallace and governors. I looked at the map I was nowhere near there, and then I see there's a slightly different address on the website, that takes me 4 miles out and actually close to Bob Wallace I thought okay this must be it. No such luck this place doesn't even seem to exist, my poor cat cried the whole way and it was all for nothing.
Jan 11th, 2024

I needed to get my dog seen for barking and could potentially get evicted. It took a week to get the appointment. Ok. Maybe thats normal here. I got to the office on time. I was put in a room with a tiny stool to sit on. After 20 minutes I went back into the waiting room to sit on a more comfortable chair. An hour and a half after my appointment time (having watched the dr go into the hall from the client she was seeing twice to answer the phone and talk about a concert she recommended to them) I walked out. I explained to 2 different people at the desk that Im about to have back surgery and could not sit there for this long. It would have been different if there was an emergency. Even the office staff was complaining at one point. Incredibly unprofessional and inconsiderate! Unless they want to pay me for my wasted time I will not be back.
Mar 29th, 2024

As a business owner myself, I do not like to leave bad reviews. However, I also believe in honesty and I appreciate honest reviews. We have used Huntsville Animal Clinic for about 3 years now. My dog was knocking at deaths door - even after visiting the ER vet after hours. Huntsville Animal Clinic worked me in knowing I had an emergency - told me to be there at 10:30am but did not see me until 12:40pm. Dr Jackson identified the issue quickly - especially after the bloodwork came back. Dr Jackson went over the total price with me and then decided to change it, to add more stuff. I had to leave my 13 year old baby dog there with them for an IV and other treatments. When I came to pick her up at 5pm, like they told me to, my husband and I waited 45 minutes. The dr walked another patient out and spoke with the owner so, naturally, after referring to my baby as critical I just knew she would become out and speak to me. Jessika told me I owed another $41 (I cant even tell you for what) on top of the $820 I paid them earlier that day. The vet tech finally walked my baby dog out, holding her little 8 pound self at waist level cradling her on her back (she hates that, like most dogs) and just flopped her into my arms. She wasnt strong enough to even hold her head up and her poor little head just flopped onto my arm. Keep in mind, they had labeled her critical and she had been there all day. He knew her situation. Then the tech just walked off. I stood there for a moment and the vet never came out to speak to me. I took her in a few days later to have a catheter taken out of her arm. Never saw the vet. She had run out of one of her medications, so I asked Jessika if she needed more. Jessika asked if I wanted to wait to see the vet and I said yes. No one was there in the lobby, now that doesnt mean there werent drop off pets in the back After waiting for an hour I told Jessika to call me with the answer to my question. I called three times that day after I left. She didnt have an answer and kept telling me she would call me back. At the 5pm phone call I placed, she told me she would call me back in the morning with an answer. Im still waiting on that phone call. I have since found another vet. TLDR: HIGHLY do not recommend. Find another vet. This one seems to be all about the dollar bills.
Jan 9th, 2024