Enterprise Truck Rental

Skyler Carter _{on Google}

Sep 5th, 2023

Trash. Reserved a truck twice for next day early am pick up. Drove there but no truck. Did it twice I'll never use them again but I saved money with another company and better service.

Roberta Elkins _{on Google}

Jul 23rd, 2023

I was disappointed that I could not rent a truck 1 way to Texas

John Starnes _{on Google}

Jun 1st, 2023

The staff there are very friendly and I think they do care about the customers to come through there

Lisa Saan _{on Google}

May 19th, 2023

My mom had a reservation for almost 2 weeks for a pickup truck due to us moving furniture down to Mobile. Steve called my mom 6 mins before closing the day before us picking up the truck stating they didn't have one avail. I called the airport and gave them my mom's reservation # and saw that this location did in fact have a truck in their inventory. The next day when we went to go pick up the truck, Ayeala J. was so proffessional and nice and showed us a transit truck. Steve was insiide the busn and when he saw me get out of my mom's car and go look with her at the transit van (I am multi-racial and my mom is white), when they went back inside, Steve told Ayeala to give us the trashy van that fedex uses (how do we know that? because there was a sticker on the hood). Also sitting in between one of the transit vans and the trashy fedex van, was silver pickup truck that had a sticker that said enterprise truck rentals on it. The next day bringing back trashy fedex van, a light came on that said something like battery not charging. Steve wanted us, the customer, to take the van to the nearest firestone or pepboys. Steve called my mom back while I was trying to find the nearest firestone and said take the van to the Saraland enterprise loccation and get another veh to return in. We were supposed tobe back at 5pm, we were not. When my mom parked the truck in the parkinglot that night, the silver picckup was not there.....AT ALL. And when my mom returned the truck keys, there was a man picking up a truck and he was told $100 deposit, we were told $300 deposit. Steve is a racist and is sexist. And I dont understand why he is able to run a bussiness like enterprise. Ayeala deserves a raise, especially if she has to constantly deal with racism and sexism from coworkers and management.