OYO Hotel Phenix City Central is located at 1700 E US 280 Bypass in Phenix City, Alabama 36867. OYO Hotel Phenix City Central can be contacted via phone at (385) 326-3878 for pricing, hours and directions.
Horrible experience please dont be fooled by the low online rates they charge full price at check in. These are the real pictures of this property dont know where the pictures on the website came from. They will respond about checking the property but this entire hotel needs to be shut down. I dont see how Phenix City,Al allows them to stay in business. I looked at several rooms and this was the best they had to offer me for $80 a night. PLEASE BEWARE OF THE PLACE.
Business Response on GoogleOct 29th, 2023
Hi shannon glee,Thank you for sharing your feedback with us. We apologize for the unpleasant experience you had during your stay. We understand your concerns about the pricing and the condition of the property.At OYO Rooms, we aim to provide the best possible service at affordable rates. We appreciate your feedback regarding the pictures on our website and will look into this matter further to ensure accurate representation of our properties.We would like to investigate the issues you faced during your stay. Kindly share your booking details and concerns with us at [email protected], and our team will be happy to assist you further.We value your feedback and thank you for bringing this to our attention. We hope to have the opportunity to make it right for you in the future.Warm regards,Team OYO
janean Wiggins on Google
Was overpriced not worth it and had to wait an hour for some one to come to the front desk would not go back
Business Response on GoogleOct 24th, 2023
Hi Janean Wiggins,Team OYO here! We apologize for the inconvenience you experienced during your stay. We understand that waiting for an hour at the front desk is not ideal, and we're sorry for the delay in attending to you.Please be assured that we take your feedback seriously, and we will address the issue with our staff to ensure timely assistance for all our guests. We regret that you found the price to be overpriced, and we would appreciate it if you could provide us with more details about your reservation so we can investigate further.We value your feedback as it helps us improve our services. We hope you will give us another chance to serve you better in the future. If there's anything else we can assist you with, please feel free to reach out to us at [email protected] regards,Team OYO
Jacalynn Moreno on Google
I'd give 0 stars if that was an option. Don't stay here!!! Trash and dirty diapers all over the parking lot. Danny Patel if that's his real name will try to scam you. He won't accept Expedia reservations or reservations from the oyo Web site because he didn't take the payment himself so he'll try to upcharge your stay thinking you can't go anywhere else.
Business Response on GoogleOct 18th, 2023
Hi Jacalynn Moreno,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. This is not the kind of experience we strive to provide our guests.We have immediately passed on your feedback to the relevant team to investigate the matter and take necessary action. Rest assured, we work with a strong set of guidelines and protocols to ensure our partners deliver a smooth and hassle-free experience to our guests.In case you need any further assistance or have any additional details to share, please feel free to reach out to us at [email protected]. Our team will be more than happy to assist you.Warm regards,Team OYO
Prevdorj Amarbayasgalangiin on Google
WARNING OYO is an Indian company and they will scam you. Dont get a room here if you dont want to get scammed.
Business Response on GoogleOct 8th, 2023
Hi Pürevdorj Amarbayasgalangiin,Team OYO here. We apologize if you had a negative experience with us. Our utmost priority is to ensure a pleasant stay for all our guests, and we are sorry if we fell short of your expectations.We would appreciate if you could provide us with further details about the issue you faced, so that we can investigate and address it promptly. Our team is committed to resolving any concerns you may have.Please feel free to reach out to us at [email protected] if you require further assistance. We value your feedback and hope to have the opportunity to make amends.Regards,Team OYO
Shanice on Google
+ Awful experience the hotel was disgusting. I do NOT RECOMMEND - The pool was closed. The hotel was disgusting there were roaches in my rooms. The Wi-Fi wasnt available to my family due to the area we were put. I DO JOT RECOMMEND
