Classic Collision

Expect at least two months before getting an estimate on your cars damages. The staff are rude, impatient, and incompetent. Shop hours are inconvenient. It was an absolute nightmare doing business here.
Mar 5th, 2024

Excellent communication. Ms. Kim Hernandez is so helpful, communicative, and professional. The entire front staff is kind, patient, and knowledgeable. Im not happy my car needed repairs, but I'm thankful their team is here to help.
Feb 14th, 2024

The front desk was determined to ruin my day every time I interacted with them. This business is allergic to high standards. I wouldn't want my worst enemy to have to get an estimate here.
Feb 13th, 2024

Got my vehicle back like a brand new Traverse! Thank you, Classic Collision.
Jan 30th, 2024

PLEASE READ BEFORE TAKING YOUR CAR HERE. I dont really believe in reviews because anyone who has the time to write a review, probably has too much time on their hands. I do not. I am a nineteen year old, full time employee and student at the University of Alaska Anchorage. Dana Wright, the manager of this facility and his team Crystal, Taylor and my direct adjuster Xkylo are fraudulent and misleading individuals. My first car, my beloved 2015 Volvo V60 went into classic collision as a trusted company from State Farm. They have a Volvo certification hanging in there front lobby so I trusted them to do a good job buffing THE MINOR SCRATCHES to the front end of my car after it was SCRATCHED by another car (that was moving at 5mph!!) they deconstructed my car, and found hidden damages and found my engine cradle was bent and my car was totaled. I was left with no car and no way to get to work or school. Not to mention, I put my car into the shop on December 14th, and didnt get it back till February 9th. Because I complained and questioned the legitimacy of these assertions I figured out they were lying! Dana and everyone else on your team, please know that I got a second opinion and every lie you told me was confirmed. The engine cradle was not bent and you damaged my car more somehow and then had me pay for you guys to do nothing. I cant defame you if its all true! You guys are literally the worst. Please find some passion in your life and maybe consider not being terrible people. Thanks, or not, Madison C. York
Mar 14th, 2024