Property Management Services Inc

To any property owners out there, please do not use this place to conduct legitimate business. There's a reason, why pmsi continues to earn a low rating on Google. On February 14th 2024 with a broken arm, I spent my time and money(salt, gravel etc..) making sure our driveway was safe. That same day, the brookshire homeowners association along with pmsi totally messed up our driveway. My wife contacted pmsi during standard normal business hours at 4:30 p.m. To let them know. Throughout the day my wife, my son and myself with a broken arm fixed the mess that they created. They never sent anyone over to fix the problem. Then they charged us $75 for calling them at 4:30 p.m. Very lame I went there to explain what is going on today. After waiting there for about 10 minutes, I was told that there is nothing that they can do and that even though they charged me and sent the bill to me they have nothing to do with anything. A property management company, should be able to properly manage. I explained repeatedly in different ways that I expect the charge to be removed and a credit for my time and money that I spent to correct a problem that they started. I was told by the guy working there that he was busy and didn't have a lot of time. I explained to him that I am also busy and should be at work, but instead I'm there dealing with their mistake. He said; I should be at work instead of being there. I then proceeded to leave and came back to ask for additional information. While coming back, I can hear them laughing and making fun of me like it's a big game. So unprofessional. I let them know that they are lame. I highly recommend not buying a townhouse in brookshire, like we did. Especially if you have to deal with this place.
Mar 22nd, 2024

Bad company
Mar 20th, 2024

Where's the plowing for Powder Run in Girdwood? We are paying you a lot of dues. You have absolutely zero to do until winter when we need you to step up your game! Called you twice now and have seen or heard nothing from you. Do we need to sue you to get results
Dec 20th, 2023

Helpful staff. She had a locator handheld device that made the product post, the post it was hanging on, light up making it easy to find.
Nov 20th, 2023

Bear Mountain Condos has a new well after *6 MONTHS* of non-potable water, though it is not quite functional as of this review. I called to ask why it had taken them so long to get the ball rolling on drilling a new well and the woman who answered told me to go through my landlord -- who is, in fact, not responsible for this as she stated. She promptly hung up on me because I didn't desire to give her my unit number. This management company also refuses to communicate with our landlord and overall sounds like they all have poor customer service skills. It's no wonder they have an F rating on BBB. ** Sept 22, 2023 edit ** The well that was drilled in July still isn't connected to our water line. Snow is coming, what's the hold up?? ** Jan 18, 2024 edit ** Well is still not connected to our water line!!!
Jan 10th, 2024