UPS Customer Center

I feel kinda bad for not remembering his name, but I wanted to leave a super happy review for the UPS guy that went out of his way to make sure I got my package today. Its true, the location is kinda hard to decipher because the door has to stay locked and there isn't a doorbell or anything. I see why people complain about doing business there, but I guess I got lucky because this guy was knowledgeable, friendly, and he totally went above and beyond to connect my to my mailing. Im so grateful!
Mar 22nd, 2024

Did whatever possible to be as unhelpful as possible Loud rude with zero people and customer skills.
Mar 8th, 2024

WHERE IS YOU PACKAGE ? UPS Driver Delivered Package Not Addressed to my Business ( Another Business Down The Road ) Called Them to Report , They Said Someone would Call me to Arrange Pick up , I Waited 4 Hours for Call and Nothing , So I Called Them Back And They Said Someone Would Call Me Within The Hour , Another Two Hours have Gone By and Still No Call . So If Your Package Is Late Its Probably At What Ever Address They Mis-Delivered It At Update One Week Later and Still Not Picked Up
Mar 7th, 2024

As far as I can tell there's no way to ship through this point directly. For Amazon customers (many of the poor reviews), If you find yourself needing to return an Amazon package you're sol (Amazon only supplies UPS return labels). I recommend talking to Amazon customer service and explaining the situation; most of the time you will be able to get a refund.
Feb 1st, 2024

There's no way to contact them directly, there's no posted hours, and the people on the toll-free number don't know anything about this depot. Good luck, you're better off swimming with your package to Prince Rupert. Edit to add that an automated reply on my review requesting me to DM on social media that I don't have isn't going to help. I should be able to get satisfactory service via your 800 number, but it looks like that's going to happen the same time elephants grow wings.
Nov 22nd, 2023