Fairbanks Pumping & Thawing

Jan 20th, 2024

Ryan S. was here early to pump a septic tank. Very good large truck driving skills for here in the foothills. Thanks much!
Nov 13th, 2023

They assist us monthly with the pumping of our grease traps. They also prioritized an emergency we had with a clogged drain pipe; they got us back up and running so we could open our restaurant.
Jul 28th, 2023

May 22nd, 2023

Incredibly rude lady who took my call while "driving and doing double duty" and told me she could send someone out the next day but that she would call me right back as soon as she parked. Two hours later she called back and she quoted me two different rates, questioned how I knew it would be a quick job and then proceeded to tell me that she didn't appreciate the way I was speaking to her when she was the one questioning how I knew it would be a quick job even though it was irrelevant. The price was per hour so whether it was a quick job or not is completely irrelevant. Extremely rude person and I will never use these people. If you're in the customer service industry you treat people politely and this lady was far from polite, for a secretary she was a know-it-all. DO NOT USE THIS COMPANY
Nov 22nd, 2022