Foster and Company, LLC

Matt Keith _{on Google}

Aug 20th, 2023

This company purchased my stellar accountant's company. The first year, services were fine, this year (22 return) it was a complete disaster. I was not permitted to meet with an accountant when dropping off taxes to discuss last minute opportunities for 22 taxes. Taxes were dropped in mid February. They later informed me that they were unable to meet client demands and had to submit extensions to the IRS. I emailed tax questions to which I received canned response of minimal value and had to research the issues myself. By late July still no tax return requiring me to pester them repeatedly. I finally received my return in August (6 months after dropping them off) having lost some Finacial opportunities due to poor communication and responsiveness including a delay in obtaining a monetary return from the IRS. When I went to pick up the taxes, I was not even shown the respect of being permitted to talk to a person in leadership to voice my concerns. The net result was they company cost me money, charged me their full fee and showed no professional decorum. I will not be returning and would recommend against Foster and Company.

Kelly Lapp _{on Google}

Feb 16th, 2022

Dropped taxes off almost 2 months ago and still not done. Called them and the lady told us it's in the pile.