Phoenix Children’s Emergency Department - Avondale Campus

We were visiting from out of town when our little one got a small head laceration. The staff here was amazing, everyone (right down to a passing janitor in the hallway) was extra friendly and kind. We arrived shortly before closing and no one batted an eye at that inconvenience. The medical care was timely, skilled, and efficient. They were sweet and compassionate as well, and made the visit as painless as possible. The security guard chatted with my toddler as we left, then stood guard in the parking lot until we drove off to make sure we got on our way safely in the dark. He really went above and beyond. I left feeling 10x better than when we arrived. Thank you everyone!
Jul 7th, 2023

Love you
Jul 4th, 2023

On Friday June 23rd I took my son into this location around 10:30 p.m. I was checked in and taken to the back fairly quickly. My son is 4 and autistic so of course being in a medical office isn't the most pleasant place to be. We get to the back and a nurse comes into the room...(older,White lady, short blonde hair) my son is in pain from his ear and is frantic with just the sight of her so of course he is crying. This nurse has the nerve to YELL at my son to BE QUIET WHILE SHE IS TALKING!! Very unprofessional!! If you do not have the patience for children perhaps you should find a different profession!!!
Jul 3rd, 2023

Arrived 5 minutes before close, but was still welcomed and brought back quickly. Service was quick and friendly. Prescription was sent to pharmacy right away so we didn't have to wait until next day.
Jun 22nd, 2023

The front ladies were unprofessional and rude to my family. The security guard didnt let me go in to be with my kid due my sister help me out by being him to this urgent care. As well the ladies telling him not to let me in. I even explain him to situation still didnt let me what awful experience dont bring your small ones here.
Jun 22nd, 2023