Target

TLDR: Profiled at checkout. When I got to the self checkout register, I scanned super glue, an SD card and a shirt. I left the SD card with the security tag out; shirt and glue went in the bag. The employee there claims that I didnt scan the shirt because he didnt hear it beep. I told him I did and went to show him. He didnt believe me, took over the register, logged in, reviewed the 3 items in my cart, and scanned the shirt again anyway. He said, Oh. Didnt apologize for his accusation, and then sheepishly removed the security tag from SD card and handed it back to me. Still no apology. Did I already mention that Im a black woman and the employee was a white man?
Apr 6th, 2024

I went to this Target location on 3/23 around 11 am. Not only did the lines go very slow, when I was finally able to pay, the cashier submitted two charges for one item I bought (pampers diapers). I noticed it when I got to the car but I already had a crying baby so I tried to call guest services six different times. Once it rang a while and the rest of my attempted calls the line hung up before anyone spoke to me. To say the least, this is the worst customer service Ive had at a target. I would like my money back for the pampers For everyone else, look at your receipts before you leave because they will bill you fraudulently and not answer their guest services line.
Mar 20th, 2024

Easy and without complications. Nice staff.
Mar 9th, 2024

THE RIZZ
Dec 31st, 2023

TL:DR if youre a pregnant or postpartum mom, be prepared to be mansplained & receive the third degree if youre trying to get a merchandise credit for gifts from your baby shower, diapers, anything baby related, etc outside of their arbitrary return policy window (even with receipts). I had a lovely experience today being talked down to by an associate who really liked using scare tactics, when I had the receipts proving I purchased the diapers, and simply wanted a merchandise credit to purchase the next size up in diapers in store that day. The associate or lead proceeded on a lengthly monologue about how he could not accept the proof of purchase receipts and that if I chose to use my ID to get a merchandise credit, my ID would not be accepted at ANY other retailer (even outside of Target) because this was the ONE exception he, in all his power and glory, could give me. He explained that this is the policy to ward off people from taking things off shelves and then trying to return them for money ok great, you want to avoid loss prevention & shoplifting except I had the receipts on my Target app proving I purchased the diapers. Not a good look, Target this is not how you treat people.
Jan 15th, 2024