Edible Arrangements

Went to the location arrived at 6:05 pm to find them closed when it states they close at 7pm . This is very strange especially on a Saturday.
Mar 23rd, 2024

I placed an order for Valentine's Day and paid a $14.95 delivery fee and my order was delivered super late. They definitely made this Valentine's Day seem like just a regular day. I know their website says "During busy holiday times, you can expect that residential deliveries may be made as late as 9:00" but this is ridiculous. They delivered my order at 10 pm. I would give them zero stars if I could.
Feb 29th, 2024

Who gets Birthday flowers at night? Too many issues sending Flowers and fruit, which were delivered around dinner. I explained I was out of town when requesting a morning delivery, was then asked if I can pick them up. That should have been my clue. The store is like 2 miles from the house. Never again.
Oct 22nd, 2023

Do not order from edible arrangements, clearly. Placed an order on the 7th to be picked up on the 14th at 5:30 waited over half an hour to hear from others in line in front of me that they were running out of things and not able to fill all orders. I went once to cancel my order since it was still only in the "store received" not realizing that means you have to wait 48 hrs for someone to contact you just to cancel an order. Today I saw an email from 10:54 pm last night saying I had picked up my order, which is funny because first I thought I had canceled it already and second I was almost an hour away and in bed by the time I supposedly picked it up. I have called like 3 times since I saw this email and have not been able to reach ANYONE other than the annoying auto message. Left VMs didn't spend much but 40 dollars for strawberries I never received is freaking ridiculous.
Feb 20th, 2024

Given that I live in another state, I figured it would be easiest to order my father an Edible Arrangement. I ordered the Corkcicle Fruit Bouquet with a Birthday Balloon. I accidentally put that it was his 70th instead of 75th birthday. I attempted to call the store but hung up after 10 minutes of waiting with an automated message mentioning that someone would come to the phone. When my sister went to pick up the order, they said they did not have the Corkcicle mug in stock (which is the reason I chose that option) and that I should have received a call the day before. No call was received regarding the issue. The employee said they would be applying a discount and would reach out. Several days later, still no call received. Sadly, between this review and an automated survey email, I'm hoping someone will reach out.
Feb 7th, 2024