Jensen Automotive

We are Canadians whom broke down in Arizona, a friend told us to go there. They took very good care of us, very fast because it is a motor home and we were on vacation. They did a very good job on the sprinter van, at a very reasonable price, they are very honest, they know what they do, thanks a lot ! Eric and Isabel from Quebec, Canada Services: Auto water leak repair, Auto maintenance, Oil change
Jul 26th, 2023

This shop was great. They did a great job on my car at a reasonable price. I would definitely recommend this shop. Definitely going to bring my cars back for service
Jun 12th, 2023

Had a great experience at Jansen. They were very knowledgeable & honest about the services I needed. Also very fair on the pricing as well. I recommend them to all my friends & family that have foreign automobiles. Services: General repairs & maintenance, Auto engine diagnostic, Oil change
Jun 10th, 2023

Chris was very professional and honest. He made me feel at ease knowing my car will be done right the first time. His service manager Rick, was just as helpful. He kept me in the loop every step to the process. They even have a finance company to break up the payments, which really helped. Definitely goin back. Tommy Gennaro Services: Steering & suspension repair, General repairs & maintenance, Auto brake repair, Engine repair, Vehicle safety inspection, Brake service & repair
Jun 8th, 2023

ZERO STARS I do NOT recommend jensen automotive ive brought my truck to him needing a head gasket repair because my oil leaked into my coolant system I told him from the start ""HOW MUCH FOR NEW HEADS"" he said DONT SPEND YOUR MONEY LIKE THAT WE CAN SEND THEM OF TO THE MACHINE SHOP "and looked at me like i was dumb .... he said "I had a bad head gasket and found the problem" when I asked him to see the bad gasket he couldn't provide the bad part , he sold me all kinds of parts because they were contaminated with oil hoses and water pump thermostat also he "threw in a radiator " for free because he didn't want to clean the one I had . So after that the truck was "fixed" he gave it back to me on Friday I paid him $2,600 and told me to bring it back on Monday but I got half way home and the check engine light came back on same day so I brought it back the next morning it was a sensor problem I later picked it up , then I got it back he told me to bring it back Monday because he had to flush my coolant again I personally flushed it out 10 times to save time and fuel of driving down there again then the check engine light the check engine light came on again 4 days later brought it back again cylinder 6 misfire was the code and the coolant system was full of oil still never fixed the origanal problem I brought it back he said the head had a Crack in it from the oil jet to the water port said he would put a new head on it I said ok gave him the keys 7 days later it was fixed he gave me another bill for over $500 again at this point im like ok I need my truck whatever . So I drove it around a couple days again then check engine light came on again at this point I was done with his shop and his unqualified labors touching my stuff I ended up out over $3,100 and all oil contaminated parts that were "new" and a broke down truck with my engine not running worse off then I started with , I called him to get my money back he refused to give me anything back had a bad attitude and told me take my warranty up with Napa and hung up on me , so I towed the truck to a shop for $300 and let them diagnose it the head he had replaced had a broken valve spring and was cracked , my truck would have been fixed in a couple hours and done right if I would have just brought it somewheres else . now im out more money more time because someone doesn't show decency or good workmanship and or refund in the pictures is the junk he put in my truck he had my truck plenty of times to correct his work I gave him more then the benefit of doubt I paid whatever he asked I told him I need my truck fixed he couldn't deliver what was purchased. He has a couple guys there that aren't mechanics they are labors for him beware and go somewheres else. I just had to fix everything that broke from the destruction of lack of oil in my engine and spent another $2,000 from the oil leaking out of my engine into my coolant the last time my lifters went bad Thanks cris .....
Sep 3rd, 2023