Aspen Dental - Phoenix, AZ - Bell
-
475 East Bell Road Ste 150
Phoenix, Arizona 85022 - (602) 253-5200
- Website
Hours
Chamber Rating
-
Brandi Gamarano
Normally I have a good experience here but today I went in for my 10am appointment, tried to walk in at 9:57 and the door was locked and all of the lights were off. No one was there. I waited 10 minutes in my car and no one came. I scheduled this appointment 4 months ago and no one called me to tell me it was cancelled or to reschedule. They even said at the time of booking, thats the day before the holiday is that okay? Absolutely awful professionalism and a waste of time.
Jul 4th, 2023 -
Robert Gordon
Very professional, very down-to-earth. Kind people good business.
Jun 30th, 2023 -
Bob Jensen
You are suppose to open at 8 am yet no one is answering the phone. I have had this problem with other locations. Get it together
Jun 24th, 2023 -
Ladon McCabe
I took my grandfather here to get his dentures straightened out as a favor to him and my mom. The first appointment was at 4 pm, and was supposed to be for around 5 minutes. They made him wait an entire hour. The second appointment was a little better, at half an hour, but it was literally just to pick the dentures up. I understand that doctors may run over their times with a patient every once and a while, but both times I've been here it was a ridiculous wait every time. Not very professional at all, and very different from any dentist experience I have ever had personally.
Jun 15th, 2023 -
Nick Hagedorn
Title: Extremely Poor Service and Administrative Incompetence at Aspen Dental on 475 E Bell Rd My recent experience at Aspen Dental on 475 E Bell Rd in the Phoenix area was nothing short of a complete disaster. The level of service I received and the administrative incompetence I encountered were beyond belief, leaving me utterly frustrated and disappointed. After confirming my appointment over the phone, I had made all the necessary arrangements, including canceling a flight and adjusting my travel plans, to ensure I could attend my emergency appointment for fixing my veneers. However, upon arriving at Aspen Dental, I was shocked to discover that they had absolutely no record of my appointment. It was their own administrative error that caused me significant inconvenience and wasted my time. What's even more alarming is that this wasn't an isolated incident. I witnessed Aspen Dental turning away a man on oxygen and a senior citizen, both of whom desperately needed dental care. It is absolutely appalling that their system is designed to make customers come in only to inform them that they are double booked. This heartless approach not only displays a complete lack of empathy but also highlights the disorganized and negligent nature of their operations. To make matters worse, the staff at Aspen Dental on 475 E Bell Rd exhibited rudeness and dismissiveness throughout the entire ordeal. Instead of taking responsibility for their administrative mistakes, they chose to blame and mistreat the patients. Such behavior is completely unacceptable and unprofessional, especially when it is Aspen Dental's own incompetence that led to these distressing situations. Aspen Dental must urgently address their abysmal business practices and improve their administrative systems. They should prioritize customer service and ensure that their staff is properly trained to handle appointments and address patients' needs with respect and empathy. Considering the shocking level of service and administrative incompetence I experienced, I strongly advise anyone seeking dental care to steer clear of Aspen Dental on 475 E Bell Rd in the Phoenix area. Their lack of professionalism, disregard for patients, and overall incompetence make them unworthy of trust and patronage. Look for a dental clinic that values their patients' time, respects their commitments, and provides a much higher standard of care.
Jun 2nd, 2023
About
Aspen Dental - Phoenix, AZ - Bell
Located in Phoenix, AZ, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Products
- Check-Ups
- Cosmetic Dentistry
- Crowns & Bridges
- Denture Repair & Relining
- Denture Replacement
- Emergency Dental Care
- Fillings
- Gum Disease
- Oral Surgery
- Root Canals
- Teeth Whitening (limited locations)
Services
- Basic Cleaning
- Filling (Amalgam)
- Filling Composite
- Crown
- Basic Full Replacement
- Classic Full Replacement
- NaturaLytes Replacement
- ComfiLytes Replacement
- Basic Full First-Time Denture Wearer Package
- Classic Full First-Time Denture Wearer Package
- NaturaLytes First-Time Denture Wearer Package
- ComfiLytes First-Time Denture Wearer
- Cast Partial Replacement
- Cast Partial First-Time Denture Wearer Package
- FlexiLytes Replacement
- FlexiLytes Combo Replacement
- FlexiLytes First-Time Denture Wearer Package
- FlexiLytes Combo First-Time Denture Wearer Package
- Simple Extraction
Brands
- ComfiLytes Dentures
- FlexiLytes Dentures
- Imtek Mini Denture Implants
- NaturaLytes Dentures
- Vizilite Oral cancer screening
- Carestream Dental digital X-rays
- Zoom! Teeth Whitening (limited locations)
Languages
- English
Specialities
- Affordable Dentists
- Dentures Made Affordable
- Dentures
- Dental Implants
- Dentistry
- Denture Repair
- Emergency Dentistry
- Oral Surgery
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Aspen Dental - Phoenix, AZ - Bell?
A The phone number for Aspen Dental - Phoenix, AZ - Bell is: (602) 253-5200.
Q Where is Aspen Dental - Phoenix, AZ - Bell located?
A Aspen Dental - Phoenix, AZ - Bell is located at 475 East Bell Road Ste 150, Phoenix, Arizona 85022
Q What is the internet address for Aspen Dental - Phoenix, AZ - Bell?
A The website (URL) for Aspen Dental - Phoenix, AZ - Bell is: https://www.aspendental.com/dentist/az/phoenix/475-east-bell-road-ste-150/?utm_source=yext&utm_medium=lociqyext&utm_campaign=Phoenix,AZ(Bell)-PhxBell_AZ-7352
Q How big is Aspen Dental - Phoenix, AZ - Bell?
A Aspen Dental - Phoenix, AZ - Bell employs approximately 20+ people.
Q What days are Aspen Dental - Phoenix, AZ - Bell open?
A Aspen Dental - Phoenix, AZ - Bell is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Q How is Aspen Dental - Phoenix, AZ - Bell rated?
A Aspen Dental - Phoenix, AZ - Bell has a 4.1 Star Rating from 520 reviewers.
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Ratings and Reviews
Aspen Dental - Phoenix, AZ - Bell
Overall Rating
Overall Rating
( 520 Reviews )Brandi Gamarano on Google
Normally I have a good experience here but today I went in for my 10am appointment, tried to walk in at 9:57 and the door was locked and all of the lights were off. No one was there. I waited 10 minutes in my car and no one came. I scheduled this appointment 4 months ago and no one called me to tell me it was cancelled or to reschedule. They even said at the time of booking, thats the day before the holiday is that okay? Absolutely awful professionalism and a waste of time.
Robert Gordon on Google
Very professional, very down-to-earth. Kind people good business.
Bob Jensen on Google
You are suppose to open at 8 am yet no one is answering the phone. I have had this problem with other locations. Get it together
Ladon McCabe on Google
I took my grandfather here to get his dentures straightened out as a favor to him and my mom. The first appointment was at 4 pm, and was supposed to be for around 5 minutes. They made him wait an entire hour. The second appointment was a little better, at half an hour, but it was literally just to pick the dentures up. I understand that doctors may run over their times with a patient every once and a while, but both times I've been here it was a ridiculous wait every time. Not very professional at all, and very different from any dentist experience I have ever had personally.
Nick Hagedorn on Google
Title: Extremely Poor Service and Administrative Incompetence at Aspen Dental on 475 E Bell Rd
My recent experience at Aspen Dental on 475 E Bell Rd in the Phoenix area was nothing short of a complete disaster. The level of service I received and the administrative incompetence I encountered were beyond belief, leaving me utterly frustrated and disappointed.
After confirming my appointment over the phone, I had made all the necessary arrangements, including canceling a flight and adjusting my travel plans, to ensure I could attend my emergency appointment for fixing my veneers. However, upon arriving at Aspen Dental, I was shocked to discover that they had absolutely no record of my appointment. It was their own administrative error that caused me significant inconvenience and wasted my time.
What's even more alarming is that this wasn't an isolated incident. I witnessed Aspen Dental turning away a man on oxygen and a senior citizen, both of whom desperately needed dental care. It is absolutely appalling that their system is designed to make customers come in only to inform them that they are double booked. This heartless approach not only displays a complete lack of empathy but also highlights the disorganized and negligent nature of their operations.
To make matters worse, the staff at Aspen Dental on 475 E Bell Rd exhibited rudeness and dismissiveness throughout the entire ordeal. Instead of taking responsibility for their administrative mistakes, they chose to blame and mistreat the patients. Such behavior is completely unacceptable and unprofessional, especially when it is Aspen Dental's own incompetence that led to these distressing situations.
Aspen Dental must urgently address their abysmal business practices and improve their administrative systems. They should prioritize customer service and ensure that their staff is properly trained to handle appointments and address patients' needs with respect and empathy.
Considering the shocking level of service and administrative incompetence I experienced, I strongly advise anyone seeking dental care to steer clear of Aspen Dental on 475 E Bell Rd in the Phoenix area. Their lack of professionalism, disregard for patients, and overall incompetence make them unworthy of trust and patronage. Look for a dental clinic that values their patients' time, respects their commitments, and provides a much higher standard of care.
Overall Rating
Overall Rating
( 520 Reviews )Write a Review
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