Roto-Rooter Plumbing & Water Cleanup

Tim did a great job, very knowledgeable on what he was doing and explaining it to us. Very thorough on what he was doing to get the job done.
Mar 27th, 2024

I hired Roto Rooter to remove an existing faucet AND install a new one however it ended up being a removal only which was not clear by the plumber who came out. He got the job done but I paid $250 for maybe an hour of work. Given how expensive their service is I will be looking for a more cost-efficient option next time.
Mar 15th, 2024

NEVER USE THIS COMPANY FOR ANY PLUMBING JOB. If I could give a negative review I would. I agreed to paying them $417/hr and a mark up of 3x the parts cost because I expected a national company like this to do a job correctly. They charged me $3000 to install the wrong pump in my basement . Of course it stopped working a week later. Technician came out and got pretty aggressive with us that he did the job correctly, until we pointed out on the box that he installed a sump pump and not a sewage ejector pump. His manager told him he was wrong and they installed the right one. Well come two months later when we started having a cockroach infestation, the pest control company pointed out the plumber never sealed the chamber. He never even connected the pipes correctly so literally feces was dumping into the bottom of the tank which is what attracted hundreds of cockroaches. So not only did they create a huge mess for my next plumber to correct, by not sealing the lid or putting gaskets in to close up the space that sewage gas would spill out of causing a health concern for my tenant. The plumber that fixed roto rooters mistake charged me $500. All I wanted was a refund of the job I paid to have done correctly and was then told in an email we did our job. Photos attached of the pipe not attached or sealed, and of the cockroach feces left of the infestation.
Mar 12th, 2024

Mar 8th, 2024

Polite and quick!
Feb 27th, 2024