Starbucks

Donna Dotzler _{on Google}

Apr 8th, 2024

April 2024
Service has definitely improved
I was surprised by the unusually poor service I received. I ordered three drinks, paid, and moved to the pick up area.
My name was called and I received one drink. A few more drinks were prepared for the drive through and then the customer who was behind me received his order. A woman asked if I needed anything else and I replied I needed my other two drinks. She asked the preparers and they responded that my drinks were in her line up. Four more drinks for the drive through then I got one of my drinks. Someone else asked if I needed anything and I said I still needed one drink. She checked and said my drink was in the line. A couple more drive through drinks then the man who was second in line behind me received his drinks. Another woman asked if I was waiting for something and I laughed and said yes. She checked and said my drink was next. I told her that I was surprised that my the drinks didn't come out together. She said "We can only make one drink at a time." I explained how many drive through drinks and the two costumers behind me received their orders before me. "We can't make more than one drink at a time."
I feel I had a legitimate complaint and that I was blown off.
This was not the Starbucks customer service I'm accustomed to.

A R _{on Google}

Mar 30th, 2024

Store was clean cashier was super sweet the frap however was disgusting! Tasted burnt!! Thankfully it was bought with a gift card so I didn't waste my money. I'm never going back. I've yet to have good coffee from Starbucks