Canyon Crossing Recovery

this place permanently traumatized me to the point where if I needed to go to another facility for substance help I wouldnt be able to go. They make you sign your rights away so that way if you want to leave you cant. i was told it was a 6-9 month program and at my 9 month mark i was still in the third stage; i couldnt take it anymore and ran away. ( i didnt relapse) they refused to give me my medicine and belongings so i was forced to come back. then I had to lie about being suicidal so i could go to the psych ward to call my parents and tell them what actually had been going on because Canyon refused to let me talk to them.(they dont let you talk to your parents without a house parent there, so you cant say things that you wanna say and youre also not allowed to say certain things which is unethical) i also had to call the cops on them, while i was in the hospital, because they refused to give me my medicine and belongings. the staff at the hospital even disagreed with how they were treating me. their employee turn over rate is horrible as well. none of the therapists or doctors stay long at all. even when a house parent had been there for a year and asked for a raise they gave them .80 cents more. they raised her not even a dollar. they also switched my therapists three times making me reopen all of the trauma i talked about twice. if I was a parent who had a child struggling with addiction, This would be the last place I would send my kid solely for the fact that they shame you; their method to their recovery process is super dated, unorganized, and has literally been proven to be Ineffective for addiction recovery. Please, if youre a parent looking to send your kid here, PLEASE READ THE REVIEWS FROM THE CLIENTS. not the parents. because the parents are only told half of whats actually going on there. when the joint commission accreditation came to review the place for a third time, they made sure all the clients were not on campus so they would not be exposed for how they actually treat the clients. theres much better facilities in prescott to send your child to if you actually want your kid to stay clean. there director is also a conceited, stuck up immature little girl and makes u feel horrible about urself. intentionally. and the owners replaced their crack addition with surgeries, fillers, million dollar houses in nashville and expensive SUVS. thats where ur insurance payments go to.
Mar 1st, 2024

Integrity and grace? This place continued billing our insurance. The checks were sent back to insurance company. I called and Canyon they claimed our daughter had been there 6 times after she left the state. Not truthful.
Feb 15th, 2024

This place saved my life! Amazing staff and support! Will forever be thankful for Canyon Crossing! I would recommend to anyone!
Dec 25th, 2023

Tried adding a review on yelp and I was told it got filtered out. For a place that promotes integrity and grace, the owners of canyon avoid accountability for the trauma inflicted on their patients. The negative reviews I've read all ring true for me and my own experience. Like many others, I could go on and on about my time in canyon. I have had to write about it several times to process it fully. It is too much to put in a review. All I can say is: don't send your loved ones to canyon. I lost myself for a long time. I lost friendships with people I deeply cared for, I lost time I can't get back, and almost lost my sanity. Of course, I have my own part in what I've lost, but canyon did not help me to rebuild myself and my life. It did the opposite. Please look elsewhere for treatment options. You and your family deserve better.
Jan 10th, 2024

I was at Canyon for 8 months. It was hard, really hard work. But I put in the work and I can honestly say that Canyon saved my life. The rules at first seem a little much but in the end I wouldn't have been as successful as I have been without every single one of them. I, for the first time in my life, can honestly say and believe that I have a life worth living and I wouldn't have gotten there without my support from everyone here at CCR. If you send a loved one here it will be really hard at first but this I believe is the best chance they have at living a happy, fufilled life. I now not only have a will to live but I have the confidence that I can live this life on my own, that it's my life and no one gets to dictate my happiness, sense of security, and self worth, except me. Thank you Canyon for saving my life and for never giving up on me even when I had given up myself.
Nov 7th, 2023