Smoothie King

Young lady was rude for no reason. The one with the low pony tail.
Apr 22nd, 2022

POOR CUSTOMER SERVICE. Love the other two locations in town. I love to take my kids for a special treat. Cost adds up when we go too often so I order a large and ask them to put it in two cups to save a few pennies. Other locations are really friendly and happy to do that. This location refuses. They'll put it in a large cup and give me an extra small cup. First time that happened I ended up spilling smoothie in my lap. It was a total mess. I emailed corporate. They apologized and said they'd contact the store. Went back again yesterday. They said they wouldn't do it. I said then I'd cancel my order so they said okay, they'd do it. Got to drive up window and same person from first time told me he talked to the manager and they won't do this again. He said I'm, "Playing the system." Kind of ironic since I bet they would make one large smoothie in one container then split it in two cups and charge me like they made two individual smoothies. So, I won't be going back to this location. I go to places with friendly customer service. I go to places that are glad to see me come back frequently. It's really poor business policy to haggle customers over a few pennies. They're losing out on a lot of sales. (Remember the adage, "Penny-wise, pound foolish.) I'll stick to the other locations and they can get the profits this locations doesn't seem to want. I don't know if it's a coincidence, but my daughter only drank about 1/4 of her smoothie. She said, "It tastes like water." She was right. It really could be a coincidence.
Apr 17th, 2022

We love Smoothie King! Definitely recommend signing up for the rewards through the app, so you can get discounts. Our smoothie was ready on time (ordered via the app), delicious as always, and the staff were very courteous.
Mar 27th, 2022

Feb 9th, 2022

Excellent shakes, but this location has some problems. We showed up tonight and the door was locked at 8pm, we stayed and they finally let us in, but it was frustrating when there is a sign on the door that clearly says "happy hour, buy one get one half off 7-9pm Sunday-Thursday" should not be locking up and putting chairs on tables a full hour prior to closing. If it's drive-thru only, there should be a sign. Of the 5 or so times we've been to this location, they've messed up some part of our order only once. However, we've had to request the advertised discount every time.
Feb 6th, 2022