Hughes Welch & Milligan Ltd- Couch William T CPA

For a few years I used them and John was excellent. In the tax year 2022 Rachel an obvious trainee, took over and raised the rates and could not provide the balance sheet for my companies. I don't understand how you can file tax information without balancing the books. For 20 years my accounting companies have provided journal entries to balance Quick Books for my records. When asked for the copies Rachel wanted to charge $100 an hour to go over the books again to provide the journal entries. I would not use this company again and would recommend others to get in writing what they are to receive from them.
Nov 16th, 2023

They cost $250 an hour, so I expected good service. For my first appointment (and only) the accountant left me waiting while she is gossipped. She was dressed so poorly that I thought she was a customer walking around (old t-shirt and Walmart jeans). I asked her a couple trick questions which I knew the answer to, and had THOROUGHLY resurched, and she answered incorrectly (to all of them). I asked her about a couple very basic tax credits, to which she responded, "I don't know, or I've never heard of that so I'll have to look it up and get back to you". If I'm paying you $250 an hour, you should be able to answer whether or not my detached garage is included in the square footage of my home! Etc, etc, etc....
Feb 20th, 2023

Aug 30th, 2021

We hired Welch Couch and Company in 2020 to get our books in order and to do monthly reconciling of our account. After they lost the employee who was handling our account and no longer logging into our Quickbooks to do the work, we terminated our relationship with them. After which we received numerous bills for Jan-March, which we declined to pay, as we knew they were not logging into our account. We had sent a new invite in January 2021 when we were informed that Melonie had left the company. This invite was never accepted by Racheal Pennywitt. We have since been talking with a new CPA firm and they have informed us that the books were not correct and he would not be able to do a Compilation Audit until the previously months were reconciled correctly. This meaning all the way back to March of 2020. We contacted Ms. Pennywitt and she stated that they had done their job correctly and was not willing to review the records or do any additional work without being compensated financially. I informed her that I did not want her to do any additional work, but to correct the work she was paid to do initially. She denied any wrong doing on her part and is not willing to correct the Quickbooks. The example given to me by the CPA was that my last reconciliation showed I had a $48,000 negative balance in my bank account and I had over $82,000 in undeposited checks. I have noticed that there has been multiple journal entries to offset the amount in order to reach a reconciled balance. They were difficult to work with throughout the entire process and I just assumed it was a CPA thing, however my experience has been totally opposite with the New CPA we have hired.
Jun 11th, 2021

They have done work for us for a decade now. They are a fantastic company, responsive and are extremely helpful on helping plan for the future.
Jun 3rd, 2021