Candlewood Suites Conway, an IHG Hotel

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Chamber Rating

Verified Member
4.0 - (206 reviews)
100
53
28
10
15
Read Our 206 Reviews

Chamber Rating

Verified Member
4.0 - (206 reviews)
100
53
28
10
15
  • LaDonna Hixon

    We stayed in Room 104 one night, the lounge chair was all torn up, needed to be thrown away, the toilet did nit flush almost ran over every time it was flushed, the floors were sticky needed good cleaning. Have stayed in much nice Candlewood Suites.
    Apr 7th, 2024

  • Kyle Miller

    Clean place
    Apr 6th, 2024

  • Stephen Hawley

    Needs updated badly. But the room was clean.
    Mar 15th, 2024

  • Jennifer Eby

    This property should be torn down. Its in the loudest possible spot they could put it next to an on-ramp and the freeway. I got zero sleep because it felt like an 18 wheeler would come through my room every 10 minutes. The furnishings are disgusting and they shouldnt be allowed to charge as much as they do for the quality of the rooms. The curtains were broken, TV remote was broken Chair had paint all over it carpet had pulls and overall just a weird musty smell. Do not stay here stay away from the freeway in a different hotel. The only thing good about the stay was the staff was nice.
    Feb 26th, 2024

  • Velma Tauriainen

    They allow dogs. Location is convenient to I40. Beds comfy. Feels safe. Works for a one night stay while in the road.
    Feb 1st, 2024

Read Our 206 Reviews

About
Candlewood Suites Conway, an IHG Hotel

Experience quality amenities and service at an affordable price when you stay at the Candlewood Suites in Conway AR. With its location just off Skyline Drive and I-40, the hotel is nearby the beautiful Beaver Fork Lake and Lake Conway, and is within walking distance to a dog park and trails. The Conway Towne Center Shopping Mall, which includes a movie theatre, trampoline park, shops, and restaurants, is just a short drive away. You’ll also be just steps away from Walmart, making it incredibly convenient to buy groceries and other necessary items that you may need for your stay.For those traveling for work, the hotel is within close proximity to area businesses such as Acxiom, Snap-On, Hewlett Packard, Southwestern Energy, Baptist Hospital, Conway Regional, and Suddenlink. And it is just minutes from Hendrix College and the University of Central Arkansas, as well as nearby the oil and natural gas exploration and drilling areas around Conway. Lodging at the Candlewood Suites is the best choice for leisure and long-term travelers alike. This apartment-style hotel provides extra space and full kitchens in every room, plus access to free guest laundry and an onsite Fitness Center. You can pick up snacks and sundries from the Candlewood Cupboard and a movie from the DVD Library to enjoy in your suite. We're pet-friendly too!

Contact Info

Languages

  • EN

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Candlewood Suites Conway, an IHG Hotel?

A The phone number for Candlewood Suites Conway, an IHG Hotel is: (501) 329-8551.


Q Where is Candlewood Suites Conway, an IHG Hotel located?

A Candlewood Suites Conway, an IHG Hotel is located at 2360 Sanders St., Conway, Arkansas 72032


Q What is the internet address for Candlewood Suites Conway, an IHG Hotel?

A The website (URL) for Candlewood Suites Conway, an IHG Hotel is: https://www.ihg.com/candlewood/hotels/us/en/conway/cnwcw/hoteldetail?cm_mmc=YextLocal-_-CW-_-US-_-CNWCW


Q How big is Candlewood Suites Conway, an IHG Hotel?

A Candlewood Suites Conway, an IHG Hotel employs approximately 20+ people.


Q What days are Candlewood Suites Conway, an IHG Hotel open?

A Candlewood Suites Conway, an IHG Hotel is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours


Q How is Candlewood Suites Conway, an IHG Hotel rated?

A Candlewood Suites Conway, an IHG Hotel has a 4.0 Star Rating from 206 reviewers.

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Ratings and Reviews
Candlewood Suites Conway, an IHG Hotel

Overall Rating

Overall Rating
( 206 Reviews )
100
53
28
10
15
Write a Review

LaDonna Hixon on Google

image We stayed in Room 104 one night, the lounge chair was all torn up, needed to be thrown away, the toilet did nit flush almost ran over every time it was flushed, the floors were sticky needed good cleaning. Have stayed in much nice Candlewood Suites.

Business Response on Google Apr 7th, 2024
Hello LaDonna,

I understand that there were several issues that caused inconvenience to you. My apologies. We have taken note of each of them and will take action so that they don’t reoccur. Your satisfaction is important to us, and I hope that you will consider staying with us again.

Sincerely,
Sloene Sutton
General Manager

Kyle Miller on Google

image Clean place

Business Response on Google Apr 6th, 2024
Dear Kyle Miller,

Thank you for sharing your feedback. We're pleased to hear that you found our hotel to be clean during your stay. Maintaining a clean environment is a top priority for us, and we appreciate your recognition of our efforts. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Sincerely,
Sloene Sutton
General Manager

Stephen Hawley on Google

image Needs updated badly. But the room was clean.

Business Response on Google Mar 16th, 2024
Hello Stephen, , Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience. Sincerely, Sloene Sutton General Manager

Jennifer Eby on Google

image This property should be torn down. Its in the loudest possible spot they could put it next to an on-ramp and the freeway. I got zero sleep because it felt like an 18 wheeler would come through my room every 10 minutes. The furnishings are disgusting and they shouldnt be allowed to charge as much as they do for the quality of the rooms. The curtains were broken, TV remote was broken Chair had paint all over it carpet had pulls and overall just a weird musty smell. Do not stay here stay away from the freeway in a different hotel. The only thing good about the stay was the staff was nice.

Business Response on Google Feb 12th, 2024
Dear Jennifer Eby,

We sincerely apologize for the inconvenience you experienced during your recent stay at our property. Your feedback is invaluable to us, and we regret that we fell short of meeting your expectations.

We understand your concerns regarding the noise level from the nearby freeway and the condition of your room. Please know that we take such matters seriously, and we will address them with our management team to explore potential solutions for noise reduction and improve the overall quality of our accommodations.

Additionally, we will ensure that our housekeeping and maintenance teams thoroughly inspect and address any issues with furnishings, curtains, TV remotes, chairs, and carpets to uphold our standards of cleanliness and comfort.

We appreciate your kind words about our staff and are glad to hear that they provided you with excellent service. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Sincerely,

Sloene Sutton
General Manager

Velma Tauriainen on Google

image They allow dogs. Location is convenient to I40. Beds comfy. Feels safe. Works for a one night stay while in the road.

Business Response on Google Jan 14th, 2024
Dear Velma,

Thank you for the stay and the nice comments.
It is good to know that you had a satisfactory experience.
It is a privilege for us to have guests like you.
We are looking forward to your next visit.

Sincerely,

Sloene Sutton
General Manager

Load More Reviews

Overall Rating

Overall Rating
( 206 Reviews )
100
53
28
10
15

Write a Review

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