Smith Drug & Company

I just called the number off the website 15 times, one right after another. No answer then it went to busy signal. The number off the website!!! So I'm local so I drive there. Once inside iTRY telling the lady at the counter there's a problem with the phone number off the website. She didn't really want to hear me explain to her about this problem. Acted like our was my problem. Dismissed me and"my problem " and just acted like I didn't matter. Poor service when all I was trying to do was help them. I guess they're to good to have a problem. Wow!!! And I was just trying to help them. Learn that is it wasn't for people like me you would be looking for a job that you can actually do?????
Mar 30th, 2024

This has been y y pharmacy since it opened years ago under a previous owner. Never have made a mistake. Its a super busy pharmacy in a very small town. Their staff are always friendly and polite. The only problem seems to be a frequent turnover of staff which I attribute to the fact that they are on their feet and seldom get a minute without a customer or two, both inside and also at their drive up. It must be exhausting.I appreciate them all
Feb 13th, 2024

This is the most super disorganize pharmacy I have ever been to in my life. An hour ahead was called prior to picking up the medication. She said give us an hour. I get there. No acknowledgment no attempt to the prescription was made.she pretty much telling me she doesnt know when itll be filled and it would be probably another two hours. I called ahead of time to let them know I am going to be there. Super frustrating.
Nov 15th, 2023

They are very efficient & very helpful & they go above from what most major pharmacy are willing to do. I support small business & Smith Drug & Company is exactly that a small Ma & Pa business. Great customer service & they have great staff.
Nov 9th, 2023

SMITH DRUG IS AN ABUSIVE SMALL TOWN MONOPOLY Since becoming the ONLY pharmacy in Eureka Springs, Smith Drug realized it can treat its customers like dirt. And what can the locals do about it? Go without essential medications! *** Today Pharmacist John told me to 'go to Walmart' in response to a question I asked about one of my medications. AND I AM A CANCER PATIENT TOO. So, now I am trying to get my prescription paperwork back from Smith's Drug ... and they are making that very difficult to accomplish!
Mar 15th, 2023