Hampton Inn & Suites West Little Rock

Fantastic hotel. Really awesome.
Apr 9th, 2024

Loved this hotel!!!
Apr 5th, 2024

Mar 4th, 2024

Outstanding deal on a newer hotel. All we love about Hampton Inns!
Mar 1st, 2024

This hotel is our favorite hotel while staying in Little Rock. My family and I have always stayed at this hotel at least 2 to 3 times a year for the last 4 years. Never much interaction with staff because we are Hilton members and use digital check in /out and also digital key. Rooms are cleaned decent. However on this last visit in one of our beds my husband was awakening by itching and felt biting. He checked himself and had bites on his thigh. He also found what appeared to be a small bug in the bed. We googled how bed bugs look and the bug was identical to a bed bug we checked both beds and only seen that one. I called staff and the front desk lady said that the manager was not in and she was about to call her and she would call me right back. Front desk called back and stated that the manager said that we could leave and refunded for one night and no penalty would be against us. I told her if she could just send maintenance up to at least spray or something (which he came right up) and checked and didnt find anymore. I told the front desk that we couldnt leave we live 2 hours away its night and we have two young children. Well that same night my husband got bit up even more and so did I and one of my children who slept on the couch bed. I found two bed bugs in the opposite bed, and one dead under the mattress. Good hotel but the bed bugs are a big no for me. If you stay just be mindful of the bed bugs and I know it could be normal for hotels to have them but my family and I have never experienced it at any Hilton hotel ever that we have stayed in in all of years of traveling. Rooms: Cleaned decent
Mar 3rd, 2024