Public Service Commission

The recent article in the ark dem gaz paper does not reflect about any refunds for the over billing
Aug 3rd, 2023

This office is working with Summitt Gas they aren't really reviewing the bills. I had brought to their attention that there was a difference in the billing amount just in the ccf they said the War caused the Gas to double? Why wasn't a notice sent to all its customers informing of this? The lady was very rude and there were two ladies talking to me at the same time.. Arkansas this office is governed by your elected officials French Hill and Tim Griffin are taking us for a ride along with Summitt Ulitity.. its very crazy how the other Gas company in Jefferson County didn't have a rate increase? SINCE ACCORDING TO THE ULITITY COMMISSION USES Summitt Gas lines Come on bring back the LAWSUIT !!!!!!!!!
May 12th, 2023

These people are so unprofessional its past disgusting...their #1 priority is to keep these thieving multimillion/billion $$ companies in business & continue to lie, steal, scam, cheat etc the consumer ... I've had several billing disputes with no resolution though it was quite clear with all my evidence that my bills were definitely without a doubt erroneous...if there are any positive reviews about the Public Service Commission best believe its by the people that work there & their friends/family members...
Nov 19th, 2022

Entergy let someone use my info to get their lights turned on. They didn't get authorization from me or anything on the original account. I found out by accident told them to disconnect, they said file a police report. They were supposed to send me a fraud packet, I was told it could take up to 8 weeks. I waited and waited, nothing, then I get a letter from collections, Entergy had turned me over. I called and explained, I was told don't worry about it, I think another month goes by a different collections agency. Long story short, Entergy sent the fraud packet to the i. Think you work for the utility company not the consumer
Jun 12th, 2022

No help at all, the women who is in charge of the electrical company through the commission thinks its normal for power to go out frequently, says we cant control the act of god Ive lived in places with fires and hurricanes 6 times worse then this light snow and never had my Power out for more then 3 hrs. Now Going on 24hrs, I called these people for help. just to be told that isnt their fault and that its normal for the company and they are trying their best... Obviously she doesnt take her job seriously enough or else she would see that their is a serious electrical issue here in this state. They are by contact with companys and they have no standards to meet when it comes to providing power. The commission hasnt set any standards they are expected to meet and this is why the electrical issues here are so common. Why cant they upgrade their equipment? Why arent they maintaining poles and transformers to prevent these issues? Trimming trees and foliage? Their is no preparation for the storm they just let it happen then badge it together till another issue happens. This commission needs to take way more responsibility for their people. And this company we are FORCED to have. The commission isnt doing their job and that women needs to fired and someone who actually cares, take her place.
Jan 11th, 2023