Animal Medical Center at Pinnacle Hills

We have been customers of AMC Pinnacle for a few years now. In this short time, 2 of our 3 indoor cats received treatment here, both resulting in late night races to a 24 hour pet emergency room. One had been sedated in order to get a simple blood draw as part of a checkup - he never came out of the sedation and passed away the following morning at the ER due to heart failure. The second cat was spayed at this facility and contracted pneumonia, resulting a 3-day ER stay, just 3 days after her spay surgery. While we don't necessarily hold the doctors responsible, these are stats that don't sit well with us anymore. We are now in the process of changing vet facilities.
Apr 7th, 2024

Our dog has been under their care for a year and the vets have been amazing. With that said, we inquired about prescribing a medication for vomiting/diarrhea and it would be 24-48 hours because it had to go to the internal pharmacy to be filled. I was told if I found it in stock at an external pharmacy then we wouldnt have to wait 24-48 hours and it could be transferred. After finding the medication at another pharmacy, I was told it would be faxed immediately. Several hours went by with no fax to the external pharmacy so we reached out again. This time we were told it is 24-48 hours for any prescription to be REVIEWED (and filled) beyond things like heart worm and flea meds at the front desk. TLDR: told conflicting prescribing policies from three conversations with front desk staff that have reduced my overall trust in the staff.
Mar 29th, 2024

Wonderful place. Very nice facility that easy easy to get in and out of. Very knowledgeable and friendly crew. A+
Mar 23rd, 2024

Mar 20th, 2024

Very kind and knowledgeable vet and staff. I highly recommend them. They not only took care of my dog they were also concerned about me and my fears during a stressful time.
Mar 19th, 2024