Olivia A. Sheppard - The Sheppard Firm, PLLC

She is very caring and determined to get results that are fair very thankful she took my case 10/10 hands down great lawyer!
Oct 8th, 2023

Great lawyer to work with!
Sep 27th, 2023

She is very unprofessional me and my husband has paid her she has been paid in full she has not done one thing and still no answer we have left numerous messages and voicemails she has not responded at all do not waist your time with her or your money I think we need to contact the Arkansas bar and file complaint on this firm
Sep 20th, 2023

We hired the Sheppard law firm and discussed the process moving forward. Paid her a great deal of money and nothing that she said was going to happen, ever happened. We called her numerous times and sent emails and it took 2 weeks to get any response from the firm. We fired her that day and she insisted that she was, in fact, working on our case and even if we fired her she claims that we owe her money for the, so called work that she did do. She said that she would send us an invoice for that work and refund the remainder of my money. Now stupid me apparently was thinking this would have happened immediately and needless to say it hasnt. Its been now over a week since that discussion and I have yet to see an invoice or my refund. And now weve been trying to call the office to speak with someone all week but we continually get a voicemail message. No one ever answers their phone. I have mentioned to them in my numerous emails how unprofessional they are. Dont waste your money on this law firm. Im not sure how she gets any good reviews. I suppose she pick and chooses whos paying her the most money.
Oct 8th, 2023

She's been working on my case since march, i was told it was pretty simple, but she still has not done anything. I found another lawyer to handle my case because this has been way to long, she misses all the phone call appointments I set up, she won't return any calls I set, her office phone won't even ring anymore when I call it. Just goes straight to voicemail. I requested a refund from her the last time I got to speak with her, I'm pretty sure she's avoiding me because of that. I've been trying to give her the chance to call, left messages with her office staff to please call me asap, never heard anything from anyone. I was told she would send a email with the details and ever since I was told that I have not received an email, and now I can't even get ahold of anyone or her. I highly highly suggest if you're thinking about going to her please go somewhere else to save yourself the trouble. I should have gone to someone else because she already has a one star review but I figured oh this case shouldn't be to hard for her to handle. Boy was I wrong. Hopefully I get my money back but I don't have high hopes. The money that I don't have and had to work hard for that I needed to use to make sure a child has stability in his life, and she has stolen it.
Sep 23rd, 2023