Hotel Comfort Stay by OYO Texarkana East, AR I-30

This is where they film slasher movies. We didn't have a choice but you do! Keep driving please for the love of God do yourself a favor and do not stay here. I thought people were exaggerating but the reviews were generous. Bugs come here to die but only after they have feasted on your flesh. For goodness sake the 'fresh' towel is dirty. This place really should be shut down. The pictures on the website are misleading. The comforters look like they were bought in the 70s and have never been washed. I tried to take a picture of whatever was above the door.
Jun 15th, 2023

We had reservations got there they wanted a cash deposit went to bank came back and nobody was there could not get our reservations...I will not return there
Jun 2nd, 2023

May 12th, 2023

Nasty place. Pulled up and all the exterior lights were blinking. The room had soda or something spilled all over the floor, sticky boot prints everywhere, muddy boot prints in the shower. Filthy bed and pillows. left without looking back, got another place nearby. NEVER STAY HERE!!! Rooms: filthy Safety: Not safe Noteworthy details: long term residents sleeping with their doors open and their TVs blaring.
May 6th, 2023

Manager is a thief and extremely rude. He charged us as a "no show guest" after we deemed the property unsafe. Absolutely do not stay here.The property was very unsafe. The manager demanded a cash deposit at check in and as I was leaving to get it I saw all this broken stuff everywhere. I went to the property to check into a room and the windows were broken on one of the buildings. Doors were missing. Wires hanging everywhere. A whole building was gutted. Concrete was breaking off in large chunks from upper decks indicating compromised structural integrity. What if it falls and hits someone. Yes it was coming apart that much. Steel rebar from the upper compromised deck was very visible from below the upper flight deck. The stairs and safety railing were damaged severely by rust. The property was very overgrown. There were metal parts all over the parking lot, piles of broken boards everywhere, plywood covering broken windows. The second building was entirely unlivable and open to transient traffic. The manager was controlling and demanding on arrival. He became irritated and demanded I move my car. I told him there was no one outside anywhere. Literally two guests were staying at entire site of 100 rooms. It was run down and there was caution tape across the lobby preventing traffic to the laundry machines. The phone by the front door was smashed and all the buttons were missing. He didn't bother to get rid of that or the trash on site. The manager was just standing around while the property was in terrible condition. There were broken down cars being worked on there. There were two extremely large dumpsters on the property. In looking at one of the reviews, there were drugs found recently in one of ac units. Apparently someone spilled illegal or prescription pills into an ac unit in a room. I saw the video on Google. There was also paint spilled all over the property grounds. The place was in such poor condition that basic maintenance was not being done at all. The office was hot, dark, and humid. Pet policy on the apps said pets were allowed. On arrival they do not allow cats per a sharpie written policy taped to the lobby wall along with a dozen or so other sets of disclosures and policies. Now keep in mind I traveled five hours to get here. To find it like this was a gross misrepresentation of what was advertised. When I contacted booking, the property reported my reservation as a "no show" despite showing up and handing the manager my ID. Further, he demanded I get my children out of the car so he could verify they were children before considering allowing us to check in. He stole $750 dollars from me. So if you arrive and find the mold and unsafe conditions, make sure you contact the health department as I will be doing. Let your booking company know and take pictures and video. They do not reply to questions online. This is foreign owned and the operator is hostile to American travelers. He is dishonest and shady. Rooms: Most rooms on the property were broken or damaged. They were missing doors and door locks. Windows were broken out. The air conditioners had been removed. Safety: There was wood with nails sticking out in piles across the property. The ground was littered with debris. The grass was overgrown and there was poison ivy and other aggressive toxic plants growing in large amount nearby. The property had mold in interior spaces. There were electrical wiring and wire boxes hanging down around the place open and low enough to run into. The stair cases, steps, and railing were damaged. The upper decks were fracturing and chunks were falling off. The place looked ancient and was falling apart. Walkability: The only things nearby are a gas station and McDonald's. Food & drinks: McDonald's nearby Noteworthy details: Extremely rude management running front desk. The manager is a thief. He reported me as a no show and stole $750 from my account through an app I used to make my reservation. I met him and showed him my ID. Most of the property was in terrible condition. The lobby was inaccessible without going completely around the building. Manager demanded cash deposit Pet policy was not stated online and owner did not reply to questions Manager was rude and demanded I move my car despite total lack of any cars or pedestrians. The place was dead. No one was there except two guests far away parked far away. The entire property was derelict. He was the only employee and he wasn't doing anything. He tried to make me bring my family into the lobby before he would allow us to check in to verify my children to make sure they were kids before allowing check in (insane). He made me get them out of the car and bring them in.
Jun 8th, 2023