Bank of America (with Drive-thru ATM)

Excellent service, today I went there to open a checking account, the banker named Alvin, excellent service, despite our bad English, he went out of his way to assist us and solve all our doubts. Thank you very much and more employees like him. 10 out of 10
Oct 25th, 2023

The worst bank I have ever been/ seen in my entire life, everything is so complicated, terrible costumer service, the app are so slow and for every transaction or deposit you have to schedule a meeting with the bank so they can unlock the option, and all of the sudden they decide to close my bank account without any notice or explanation, (I was never in overdraft and there always money in the account), they holding my money in the account without anything I can do, they're saying the account in process of closing, once it will be closed they will send me a check with the funds in the account, ( it could me between a two weeks- month) that I can't use my own money, from they're side, we don't own you any explanation we can just do that)
Oct 19th, 2023

Very good service Maria Rico is very kind, thank you very much for your good work
Oct 2nd, 2023

Terrible customer service
Jun 24th, 2023

BEWARE the drive thru atm will steal your money!!!!! i deposited 6k cash at the drive thru atm, the screen (while counting the cash) said theres an issue with this atm and then proceeded to print me a receipt that says I deposited $4,105!!!!!!! I got the issue situated and made a case, i wouldn't want anyone to go thru this I am extremely frustrated! first time and last time here, never trust the atm here ever again!
Jun 23rd, 2023