Best Western Heritage Inn

Apr 7th, 2024

The air-conditioning seemed like it had marbles in it and made noise all night. It was hot and stuffy. The room looked extremely run down. Whomever cleaned the bathroom aimed the shower head at the backwall and the shower curtain. The floor got drenched. There were a few other issues as well. We came back through on our way back and figured we already knew what to expect. However, the lady didn't give me my one room night free as I was promised the prior visit. On this second trip we were on the 2nd floor. The room was in better shape, and I noticed the showerhead was positioned the same way. One thing that creeped me out about my room was the attic access hole in my room that I didn't notice until going to bed. Just pondering which other room(s) had an access hole as well.
Mar 26th, 2024

Mar 11th, 2024

Rooms are clean and look to be recently updated. Beds were better than expected and clean. Bathroom is small but ok.
Mar 7th, 2024

Recommend staying here: Yes Izzie was a great hostess checking us in and out, all the while doing other duties including keeping the lobby breakfast area clean and inviting. Rooms: Very clean room! Comfortable bedding, excellent heat and a/c. Keep the fan set on constant to eliminate nearby highway noise. Wifi is slow sometimes but it doesnt drop off. Nice TV. Nearby activities: IHOP and Subway are about a one-minute walk away as are two gas stations with a variety of amenities for sale Safety: The close proximity to the California Highway Patrol (CHP) office, combined with a very well-illuminated parking lot, helps ensure your safety. Noteworthy details: Overall very nice. No hotel is perfect but the many upgrades show that management cares and is trying hard to continually improve guest comfort.
Feb 6th, 2024