Evan Evans: Allstate Insurance

Nice and polite attention
Feb 10th, 2024

Great guy .. goes above and beyond for is clients and not clients... Make im ur agent can't go wrong
Dec 8th, 2023

Nov 15th, 2023

Absolutely unprofessional! Im upset I have to write this review and I am still in shock! Regarding an issue with mine and my fiancs account , while it is very stressful, on the phone when asked a question about proof needed Evan started getting frustrated and remarked thats hes too old to deal with this, he isnt going to deal with this, and is transferring me over getting rude and unapologetic and transferred me to Eduardo. Eduardo remained professional even though he could not help us either or refused to. I highly recommend Statefarm as my agent Mike has always been patient and understanding at explaining things. If you are newer to having insurance and have questions this office isnt for you.
May 13th, 2023

Called for a car insurance quote Eduardo assisted me and as he was going into detail car quotes he must have somehow seen I had renters insurance he then stated I have to quote u on your renters and bundle it. I said no I only want car insurance he said it was a policy and if I rented I had to get it. I politely said no thank you and hung up. I called another all state insurance agent Lee Hernandez and who gave me the quote on only the vehicle. What I'm getting to is in state of California there are no laws requiring forcefully getting renters insurance so Eduardo not only tried to bully me into getting the bundle renter and car insurance but also lied that I had to get renters insurance if I rent. This is always a red flag taking my business my money to another agent. Be careful when ppl try and have you make unnecessary purchases. This is the type of person Will convince someone who doesn't know the law that you have to make these purchases or bundles. The professional thing he couldve done was say i can give you the quote on your vehicle, i also see you might need renters aswell would you like that bundled quote aswell but no he said its policy if you rent you have to get it. Very bad business be careful
May 25th, 2023