Chase Bank

ATM took my cash from my paycheck and only gave me a receipt with a number to call to see if my money went through. But the deposit didn't show up. After calling customer service they told me to call and file a claim with another department. Claims rep proceeded to make it seem like their broken ATM machine that took my money was my fault and started acting like I was lying and told me they need to investigate. Straight robbed by the bank and told to wait while they investigate themselves for 2 business days. I am obviously on camera and have a transaction receipt during the time the ATM crashed with my money inside. Tried calling the branch and NOBODY picks up EVER. Looks Like I have to switch all my banking over to Wells Fargo now so I don't have to deal ATMs crashing on a regular basis.
Feb 19th, 2024

First off I wanna start with I've been banking with them for 15 years. went in to take some change rolled up to put in my account would not accept it due to volt was too full ok then I try to pay Bill with it wouldn't let me which upset me banking with someone for so long and gonna treat their customers like that . I tried calling the bank 6 times could not get through to nobody end app calling 1 800 number spoke to a lady she said long as I have a bank in account I can put it in And then get there for them to tell me something totally different but if you answer your phone's maybe somebody would have known not to come down cause your vote was full so that was a very big inconvenience out of my day.
Dec 16th, 2023

Cancelled my check for no reason. Now I have to wait 2 weeks so bank can reissue me a new check. This is so stupid. I couldn't cash my check after the dumb clerk did this.
Sep 27th, 2023

Yesterday I wanted to order foreign currency and they told me that its not possible. Supposedly they dont do it especially within a week. Other Chase locations always order it for me within 2 business days. Very disappointed.
Jul 2nd, 2023

Dec 10th, 2022