Equinox Beverly Hills

Apr 3rd, 2024

One of my favorite Equinoxes The sound meditation class with Axel is just life changing, highly recommend. I really love the Barre class and the gym itself is great, just like any other Equinox: clean, nice, good energy and atmosphere. Everything else is also perfect except for the fact that they dont have the Juice Bar there so I cant get smoothies but its okay I forgive them I actually really enjoy spending my time there. 10/10
Dec 25th, 2023

Nov 2nd, 2023

They will charge your money for a whole year, if you come to pay for one month. Dislike.
Oct 31st, 2023

Equinox is a nice and clean gym and the locker rooms are typically neat and tidy. The classes and instructors are great. However, sometimes the classes are overcrowded despite the online class signup portal which should prevent that issue. High marks for the above mentioned areas. The customer service is barely 1 star. I would give no stars if possible. I was overcharged for a spa service that was different than what I received. I pointed out the error weeks ago and I still havent been properly refunded. Furthermore, I went in for another service and was incorrectly charged yet again. They have yet to correct that as well. Ive spent hours of my time on the phone or writing emails which in my opinion is unacceptable for a very high membership fee gym. Do better Equinox.
Jan 31st, 2024