M & M Mechanical Services Inc DBA Big Bear Sheet Metal

They are expensive, however there're always on time, do a great job, fast and have great employees that work fast. They also offer different options and premium equipment.
Feb 16th, 2023

Jan 28th, 2023

M&M Mechanical is not only timely, responsive and professional, but informative! Dean was my service representative, and from the initial hello, to the service and completion, he kept me informed and also explained, that my unit was in good condition. It DOES NOT need to be replaced, as ANOTHER HEATING AND PLUMBING company in Big Bear Lake suggested. They barely looked at the unit and told me, I needed a new one, for $6,100.00! I highly recommend M & M Mechanical Services company, don't call anyone else. I have lived in Big Bear Lake for 25 years, these guys are the BEST! You can find me at RE/MAX Big Bear, if you need more information. Thank you Dean and M&M! Service: Heating system repair
Jan 11th, 2023

Very professional, courteous, and reasonable. These guys have been there for us time and again in a pinch
Dec 28th, 2022

My husband talked to Tim regarding the work that we wanted to be done, which was to install a thermostat and replace the stove heater fan. We agreed to schedule a diagnostic service call to determine the total cost of our request. We decided to install the thermostat for $ 145 and to provide us, BEFOREHAND, with the cost to replace the stove heater fan. However, without getting the quote, the work was performed, and I later received a $774 invoice without an itemized bill and/or the warranty of the job/part. (Note we provided the new thermostat) We inquired about the itemized bill and the work/part warranty (in writing), but we were informed that the owners policy is not to provide such information. Although the work was nicely done, the owner's policy not to comply with the customer requests makes you believe that they are hidden charges taking advantage of the customers that do not live in the area. We will definitely be reaching out to BBB.
Dec 24th, 2022