Rite Aid

Very nice store ! And you can get icecream !
Feb 21st, 2024

Gave them a try today even though they have bad ratings. Found out it was all justified. Called this morning 9amsh, lady said my prescription in stock, just come by. Came by afternoon, guy says he cant find my order, then finds it and says hell have to look for it on the shelf, but that he cant right now because he has to goto lunch now. Said he would call me back when he finds my order after lunch and proceeds to roll the window gate down on me. Cant make this stuff up. Ill never be back for any reason. (I did get an automated phone message right after their lunch break so the item must have been right on the shelf) Lame.
Feb 1st, 2024

This a reflection of their corporate policies which are so arrogant and out of touch its hard to comprehend. They refuse to fill prescriptions until 30 days after you picked up the last one. So if you're working on the day 30 until they close, if they have weird holiday hours that don't work with your schedule, if they haven't got their shipment of supplies in yet, if you have a flight to catch on day 30, if they only have the brand name not covered by your insurance, you are out of luck. I can't drive or operate machinery without my perscription. I can't work without my perscription. I don't see their executives and bureaucrats lining up to be my Free Uber Driver. I don't see them picking up my shifts at work and sending me a paycheck. My life can't revolve around their schedule. Am I suppose to waste 12 of 14 vacation days a years just so I can pickup meds? Camp out overnight like I'm buying concert tickets in the 90s? The number of times I was unable to get my meds on time shows just how incompetent they are. It is their only job. My first thoughts when I hear the name of Rite Aid is medication withdrawals as desperately break pills in half during my weekends so that my schedule and theirs will lineup. Drinking copious amounts of caffeine to make it to my normal bedtime. Other thoughts are pain, inconvenience, lies to their customers face and doesn't expect to get called out. Multiple times they have tried to convince me that it's Federal law. Despite the fact that none of the other pharmacies do this and the actual law is that it can't be earlier than 2 days to prevent people from selling and abusing it. Perfectly reasonable and intelligent wiggle room. The only reason they got a second chance from me was because they had the generic version of my perscription that my insurance requires. They tried to say Walgreens was being sued but I know that all the major chains have been sued for the opioid epidemic and that includes them. My perscription isn't a opioid either but does impact my ability to safely function in society. Something that they think should revolve around what ever is convenient for them. I've also had to explain how basic math works to them on multiple occasions.
Dec 9th, 2023

The pharmacy used to be ok but has really fallen behind lately. Calls saying my medication is ready for pickup when its not. Then other times my doctor has called in a prescription but pharmacy said it hasnt been authorized by doctor. Many other people in line with similar issues.
Oct 27th, 2023

I would like to thank Jose and his front of the store staff. Today I had an unforgettable unfortunate experience with the pharmacy and moving forward will no longer use them as my pharmacy. I had an horrific encounter with a crazed man who waited for me after I spoke with the pharmacist and followed me around the store. Jose and his front staff kept vigilant a put me at ease; And even offered to call the police. Jose was so kind he even walked me to my car and walked around the parking lot to make sure the man was not stalking me outside as-well. He made sure I got into my car safely. Thank you so much Jose; for proving excellent service and caring for your customers
Oct 14th, 2023