Chamberlain Property Management is located at 2653 Roosevelt St suite d in Carlsbad, California 92008. Chamberlain Property Management can be contacted via phone at 760-434-7373 for pricing, hours and directions.
Chamberlain did such a great job assisting me in renting a house. They always answer the phone and are very professional. Vanessa and Erika are fantastic. They are valuable members of the Chamberlain team.
Business Response on GoogleMar 22nd, 2024
Thank you Andrew! We appreciate the positive feedback, and agree with you that Vanessa and Erika are very valuable to the CPM Team. We are truly blessed to have them, along with many others that represent Chamberlain Property Management in the greatest fashion!
Shaun on Google
From the time I reached out to Chamberlain in attempt to inquire about a property I wanted to rent through them until now after my lease has ended, Ive had nothing but the best experience. Juggling communication amongst a myriad of other things between owners and tenants must be exhausting but Kadie from CPM just makes it happen and was always quick and responsive this entire time. Thanks so much for making my time living at a CPM property in Carlsbad Village THE BEST. I highly recommend checking out CPM properties directly through their website and reach out to them directly to make any inquiries and youll have a great experience. Thank you thank you thank you
Business Response on GoogleJan 27th, 2024
Thank you Shaun. We appreciate you taking the time to share you experience. We are sorry to see you go, but please keep us in mind for your future housing needs! Thank you,Greg @ CPM Team
Daniel Z on Google
I personally had meet the owner back in 2018 in the office thinking maybe this company can manage my units.really bad impression on the owner- old, snobbish guy who shows little interest to take my business- making the whole meeting so awkward that even his assistant manager guy sent me an email thereafter trying to to save the opportunityat that point I really felt sorry for these guys who work for him because the owner is like a cold-blooded dictator who look down everyone even including his potential client. Really impressive meeting that makes me come back leave this comment in 2024. GOOD LUCK WITH ITS CLIENTS AND EMPLOYEES IF THE ONWER IS STILL HERE
Business Response on GoogleFeb 6th, 2024
Dear Daniel Z, Sounds like you put a review on the completely wrong company! We operate in Carlsbad, CA, and the way you are describing Mike Chamberlain, the Owner, in 2018 is completely inaccurate. Looking at your reviews you reside in Canada, above the Eastern Part of the United States. Unfortunately you left an inaccurate review for a company in which you never had any encounters or any association with. I'd ask that you remove this review due to blatant inaccuracy. Thank you,Greg GorsuchChamberlain Property Management
Riley Graham on Google
We scheduled a viewing with Chamberlain property management and we were running 8 minutes late. When we got to the property someone let us know that the manager had just left. All we had was the automated system phone number and no way to directly contact the person we were meeting. We tried to call the office but could not get ahold of anyone and all the phones were off due to a company wide meeting. When we finally reached the property manager, she tried to tell us it was our fault for being late and that we should have called her to let her know we were still coming (she had our number, we did not have hers). We drove 45 minutes to see the unit and were very disappointed and frustrated with the entire interaction. The viewing appts are all in 15 minute blocks, so you would think they would at least wait that long to leave. We will probably avoid chamberlain properties as our first experience was so bad I couldnt imagine what it is like if you are their renter and need something fixed.
Business Response on GoogleOct 1st, 2023
Dear Riley - Thank you for bringing this to our attention. We admittedly fell short of our process and procedures in this particular case and I apologize for that. I reached out today via phone to see if we could make up for this short coming in some fashion. This is not a representation of who we are or the type of service we strive to provide. I left my contact details on the voicemail, so please let me know if there is anything I can do. Thank you,Greg Gorsuch, Vice PresidentChamberlain Property Management
Mike Appel on Google
Update: Was called back and it was explained that the owner chose someone who submitted their app through their website. They have no policy in place on their end for last minute cancelations, despite requiring confirmations on the prospective client's part. It's at the sole direction of the owner.
I requested the tour on Zillow which prevented me from applying until I toured, I never even had a chance. Now that I'm aware of this, I have the option of paying the application fee up front on their site and applying to properties I don't inspect first. I can always transfer that app to another property if I don't like it but it seems like a rather monetary focused process rather than a people focused one. To their credit, they offered to reach out to me with other properties in the area I'm looking for and apologized for my time this process has wasted.
OP: Canceled on me for a property tour for the 3rd time. Confirmed the tour with me 30min prior. Tour was scheduled 2 weeks ago and I took valuable PTO that I could have used elsewhere. Left a message with them for similar past incidents with no response, doubt I'll get one this time.
Company has commitment issues and does not respect prospective clients. Look elsewhere.
Business Response on GoogleSep 10th, 2023
Hi Mike,Thanks for taking the time to update your review of our services. We try hard not to waste people's time or money and do have systems in place to prevent this as your satisfaction is important to us, thus the prompt phone call to discuss your concerns. Our records show you booked your appointment on Sunday, September 10th to tour the property 12 days later on Friday, September 22nd at 9:30 am. We did notify you today, Thursday, September 21st at 9:52 a.m. that the owner made an offer to an applicant thus all showings got canceled. This is almost a 24-hour advance notice of your appointment. We unfortunately do not have any control over Zillow and their processes. On our website, you can schedule a showing or apply. We work hard to provide accurate photos and a virtual tour so yes, many applicants do apply before seeing the home in person. We like to provide options and flexibility but also understand that not everyone is comfortable with this. In all fairness to address your feeling of never even having a chance to get this property we listed it for rent on Thursday, September 7th. I would suggest if you see something in the future that you are interested in to schedule to see it as soon as possible. I am sorry this property did not work out for you and we wish you all the best in your home search.
