BAART Programs Carmichael

Jon Guinn _{on Google}

Apr 2nd, 2024

Ever since I have become a new patient of this clinic I have improved in so many aspects of my recovery. They have truly given me the concern and care that I need to become successful in my recovery. They're unlike any other program I've experienced. They're open-minded and patient. I'm always greeted with smiles and people remember my name and they just truly treat people so much better than the other clinics. There's always someone there to offer services like vaccinations and testing and it's a positive atmosphere. The parking lot is safe and the building is absolutely clean. The nurses are all the most professional kind and hardest working people I have ever experienced. Never before have I ever felt I positive attitude towards the place that I have to get up early in the morning and go get the help that I need. Instead of dreading waking up early I look forward to it. I was overlooked at other clinics and discarded as a maybe possible trouble patient but here I'm treated like a patient with special needs. They're handicap accessible. Even the security guard is kind and compassionate and helpful. If only other clinics could even try to do the things that Baart Fair oaks does. Because they have truly changed my life and attitude for the better they should be recognized for their excellence. After being a patient a little longer I would like to make an edit. My counselor Frank has been like family to me and has helped me to understand things about myself it's taking years for me to see. I have mental issues I've had a lot of trauma and I am sometimes a little standoffish. They are such good people and good people that they'll give you love when they see you that way. They don't get upset with you they love on you. I have decided to care more for myself and going to start getting my physical fixed and try to become a whole human being again.

Ivy Goessens _{on Google}

Jan 18th, 2024

Update your dosing hours!!!

Marianne Rickel _{on Google}

Oct 17th, 2023

My experience with this clinic has been horrible. If you have a chance, go to Norwood as they treat you with dignity and respect. The people at the front desk and dispensing are really kind and helpful at Carmichael but the others are not at all about recovery. It's actually sad because some people really want and need help!!! The only thing about dispensing is that one lady was playing on her phone for almost 5 minutes while I stood in line - I finally had to go to the window and ask her to help - they should have rules about phone use when people are waiting. Also, one time I was in line for over two hours and another over an hour so staffing is an issue as well. UPDATE: The clinic took all my steps away because I was 3 minutes late (I don't have a car) on a Friday and it was a 3 day weekend so I had to be readmitted (which takes at least 3 hours). So I was struggling to get to the clinic once a week and now I had to struggle to find a ride 6 days a week! Because it's costing me so much in transportation costs I am a month and a half late on my rent and my home phone and cable have been shut off! I was SO excited to get through the 3 months and when I asked my counselor for at least one step back she told me I would have to take it up with the clinic manager. This has been a nightmare!!! I am at a total loss!!!