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      Extended Stay America - Los Angeles - Carson

      ( 454 Reviews )

      Extended Stay America - Los Angeles - Carson
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      Chamber Rating

      3.3 - (454 reviews)
      159
      75
      70
      48
      102
      Read Our 454 Reviews

      Chamber Rating

      3.3 - (454 reviews)
      159
      75
      70
      48
      102
      › ‹
      • CheNae Aubrey

        Everyone is friendly here and attentive. My favorite associate here would be Sylvia. She goes above and beyond to be of Service. Her customer service is what Customer Service should be.
        Mar 23rd, 2024

      • Toiann Powell

        This hotel is gross, the room was cleaned very poorly. There were not clean towels so we had to go out and buy our own. Unfortunately we had no other place to stay for the night so we had no other choice but to stay here. Lastly the entire hotel says no smoking but it smells of cigarettes.
        Mar 18th, 2024

      • Tasha Whyte-Rose

        Great staff
        Mar 17th, 2024

      • R Martin

        My room was dirty, we had feces still on the toilet, hair in the shower plus the shower wasnt working properly,, mold around the sink, there was no trash can in the room, the kitchenette was dirty. We didnt even have a chair to sit the desk in the room. The dressers had dried up food and grease smears. If it had not been for Sylvia the front desk clerk i would have packed up and left the premises. Sylvia has went above and and beyond to make us feel. Thank you Sylvia .
        Mar 15th, 2024

      • Pernitha Tinsley

        Walked through the doors, and was immediately slapped in the face with the scent of weed. Three men walked through the lobby with no shoes on and looking like they had just finished wrestling pigs. Two female workers wearing Extended Stay shirts were entertaining two customers. The women walked out of a room on the first floor with these men. As the women headed through a door leading behind the counter, the men followed them. The receptionist was VERY nice. She was Pleaseant. She actually looks like she should be working at a waaayyyy better Hotel. I got my room and headed upstairs. The room looked dreadful. Dark and murky. It resembled death. The floor was sticky, and the air was musty. I ran out of there as fast as I could. When I got downstairs I explained to the receptionist that the floor was sticky and the air smelled musty. She gladly processed my refund. If you are a person of class, DO NOT go to this hotel. Do not even waste your gas driving there. They need to do "undercover boss" on that place and fire everyone. Unfortunately, the receptionist would have to go as well. Because although she appears kind, she is aware of the conditions. They need to shut that entire hotel down and transform into apartments for the homeless. That area of Carson is beautiful. I've lived there most of my life. That Hotel does not belong in Carson. Now, I've shared my review. If you go there, go at your own risk. Nothing will have changed.
        Mar 6th, 2024

      Read Our 454 Reviews

      About
      Extended Stay America - Los Angeles - Carson

      Extended Stay America - Los Angeles - Carson is located at 401 E Albertoni St in Carson, California 90746. Extended Stay America - Los Angeles - Carson can be contacted via phone at 310-323-2080 for pricing, hours and directions.

      Contact Info

      •   310-323-2080

      Questions & Answers

      Q What is the phone number for Extended Stay America - Los Angeles - Carson?

      A The phone number for Extended Stay America - Los Angeles - Carson is: 310-323-2080.

      Q Where is Extended Stay America - Los Angeles - Carson located?

      A Extended Stay America - Los Angeles - Carson is located at 401 E Albertoni St, Carson, CA 90746

      Q What is the internet address for Extended Stay America - Los Angeles - Carson?

      A The website (URL) for Extended Stay America - Los Angeles - Carson is: https://www.extendedstayamerica.com/hotels/ca/los-angeles/carson?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America - Los Angeles - Carson rated?

      A Extended Stay America - Los Angeles - Carson has a 3.3 Star Rating from 454 reviewers.

      Ratings and Reviews
      Extended Stay America - Los Angeles - Carson

      Overall Rating

      Overall Rating
      ( 454 Reviews )
      159
      75
      70
      48
      102
      Write a Review

      CheNae Aubrey on Google

      image Everyone is friendly here and attentive. My favorite associate here would be Sylvia. She goes above and beyond to be of Service. Her customer service is what Customer Service should be.

      Business Response on Google Mar 20th, 2024
      Dear CheNae, Thank you for choosing Extended Stay America and taking the time to write a review. Our associates are dedicated to going the extra mile in taking care of guests, and we genuinely appreciate your positive feedback about the excellent service. Sylvia will be thrilled that you singled her out with compliments. It was a pleasure to host you, and we hope to have you back with us again in the future.Sincerely,Hotel Management

      Toiann Powell on Google

      image This hotel is gross, the room was cleaned very poorly. There were not clean towels so we had to go out and buy our own. Unfortunately we had no other place to stay for the night so we had no other choice but to stay here. Lastly the entire hotel says no smoking but it smells of cigarettes.

      Business Response on Google Mar 16th, 2024
      Dear Toiann, We sincerely apologize for the disappointing experience you encountered during your recent stay with us. It deeply concerns us to hear about the cleanliness issues you faced in your room and the unavailability of clean towels. We understand the importance of maintaining high cleanliness standards for our guests' comfort and convenience. Additionally, we apologize for any inconvenience caused by the lingering smell of cigarettes, despite our strict policy for non-smoking. Your feedback will be addressed for immediate review and improvement. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

      Tasha Whyte-Rose on Google

      image Great staff

      R Martin on Google

      image My room was dirty, we had feces still on the toilet, hair in the shower plus the shower wasnt working properly,, mold around the sink, there was no trash can in the room, the kitchenette was dirty. We didnt even have a chair to sit the desk in the room. The dressers had dried up food and grease smears.
      If it had not been for Sylvia the front desk clerk i would have packed up and left the premises. Sylvia has went above and and beyond to make us feel. Thank you Sylvia .

      Business Response on Google Mar 15th, 2024
      Dear R Martin, Thank you for the honest comments about your stay with us, and we sincerely apologize for the housekeeping issues you encountered. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We will certainly address this with our housekeeping team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. On the positive side, sharing your compliments with our team member Sylvia, who assisted you, will be a pleasure. Thank you again, and we wish you all the best.Sincerely,Hotel Management

      Pernitha Tinsley on Google

      image Walked through the doors, and was immediately slapped in the face with the scent of weed. Three men walked through the lobby with no shoes on and looking like they had just finished wrestling pigs. Two female workers wearing Extended Stay shirts were entertaining two customers. The women walked out of a room on the first floor with these men. As the women headed through a door leading behind the counter, the men followed them.
      The receptionist was VERY nice. She was Pleaseant. She actually looks like she should be working at a waaayyyy better Hotel. I got my room and headed upstairs.
      The room looked dreadful. Dark and murky. It resembled death. The floor was sticky, and the air was musty. I ran out of there as fast as I could.
      When I got downstairs I explained to the receptionist that the floor was sticky and the air smelled musty. She gladly processed my refund.
      If you are a person of class, DO NOT go to this hotel. Do not even waste your gas driving there. They need to do "undercover boss" on that place and fire everyone. Unfortunately, the receptionist would have to go as well. Because although she appears kind, she is aware of the conditions. They need to shut that entire hotel down and transform into apartments for the homeless. That area of Carson is beautiful. I've lived there most of my life. That Hotel does not belong in Carson.
      Now, I've shared my review. If you go there, go at your own risk. Nothing will have changed.

      Business Response on Google Mar 5th, 2024
      Dear Pernitha, We sincerely apologize for the disappointing experience you encountered during your visit. Your feedback is crucial, and we appreciate you bringing these concerns to our attention. This is certainly not the level of service we strive to provide, and we will thoroughly investigate the issues raised to ensure corrective measures are taken. Please be assured that your comments will be shared with our team for immediate improvement. We value your perspective and hope you will reconsider staying with us in the future, allowing us the opportunity to provide you with the positive experience you deserve.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 454 Reviews )
      159
      75
      70
      48
      102

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      Extended Stay Hotel Near Me in Carson, CA

      Studio 6 Carson, CA
      888 E Dominguez St
      Carson, CA 90746
      310-715-6688
      ( 4 Reviews )

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