Mr Vinyl Tech

Oct 30th, 2023

Ordered a basic gate, something they have done many times before. Juan, who took the order told me and my contractor, who was with me, that the gate would take 2 weeks in production. When I inquired WHEN the gate would be finished so I can have my contractor install it, they were evasive, said a machine broke, and generally declined to commit to when the gate would be finished. If they are good at what they do, they would have an idea of when production would be done. All well run businesses know what their capacity and capabilities are. Thats how they become reliable & trustworthy. Its past two weeks, still no gate. Still no answer when production will be done. In the service business leaving customers guessing is called customer abuse, building business at the detriment of customers instead of delivering what was promised.
Jun 24th, 2023

Well, the service was good and so was the orientation.
Dec 15th, 2022

Very knowledgeable very polite
Dec 15th, 2022

Sep 23rd, 2021