IMT Summerset Village

Gary Neumann _{on Google}

Apr 5th, 2024

Maintenance request was done well.
My latest maintenance request was done well with no problems. Replaced light bulbs.

Barbie Films _{on Google}

Apr 2nd, 2024

I love the new management company. Also I love the landscaping! So nice to finally have views I can see from my home. They are getting rid of these old and dead trees finally! Just some not all like my neighbors think. After 15 years of living here, its been cleaned up so much and for the better. We had so many fires several years ago and this will only help.

Judith Avalos _{on Google}

Feb 16th, 2024

IMT Summerset Village maintenance always comes thru. Lenin does a great job and is always very professional.

Dick Naslian _{on Google}

Jan 28th, 2024

Office staff is very good, Tatiana is simply amazing, the way she handles the issues and deals with people is fantastic mix of high professionalism and casual friendliness.

Jamye Joseph _{on Google}

Jan 20th, 2024

Firstly, I'd like to mention that I recently moved into Summerset Village under the new management company IMT. I cannot speak to the systems and processes of renting before their acquisition of the property. Mine and my husband's experience was one of ease, excitement on all sides and excellence from the management and leasing team. No matter where you live, a living environment cannot be fully enjoyed unless you find yourself at peace with the people that you are in communication with. Summerset Village is scenically stunning, the views are incredible and the area itself is conveniently located next to the 118 FWY. However, the picturesque landscape of Summerset Village was simply the icing on top of the cake during our transition to this apartment community. Patrick, Ashley, and all the leasing team treated us as if we were apart of the community for every phone call, appointment, and tour that we had the pleasure of interacting with them for. When my husband found IMT Summerset Village, we were at our wits end and frankly tired of looking for a new place to call home. We were considering putting our search on hold and looking again in a few months. In a last effort, we reached out to IMT and it was the kindness and patience they showed us that made us hop back into the car for another apartment tour. We were very pleased with the apartment itself, the amenities, the views, but again, primarily the team. After living in an apartment where management responsiveness was slow to at times nonexistent, the quick email replies and help along each step of the renting process was refreshing and we knew we had found our new home. There were several times in the process when frankly, I would have been tired of my own self with how many questions we asked and how often we called and emailed. Patrick and Ashley always seemed very pleased to answer our questions, assist with making sure we were in full understanding of the process, and ultimately welcome us into our new home. I get the impression that they really love their jobs and making the community a welcoming environment for all the residents. Patrick even takes it upon himself to create a newsletter each month for the residents to inform us of events and happenings that we can look forward to within the community. He does this by choice, not by force which I found out when he welcomed us into our apartment on move in day. We had a few maintenance issues that needed correction when we moved in but you could almost say we didn't with how quickly the maintenance team resolved them. I'm very grateful to live here. The neighbors are quiet and seem kind and the team, well, the team was the reason we made Summerset Village our home.