Gary E Krouse Insurance Services

Kristin Berryman _{on Google}

Apr 7th, 2024

Top-tier customer service!! If I could give 10 stars, I would. I've been with Krouse Insurance Services for decades and continue to be impressed with their excellent customer service. They care, and that's very evident. They treat you like family. They're always quick to respond, put the customer first, are professional, and so friendly. They always have their client's best interests at heart. I highly recommend making Krouse Insurance Services part of your family.

ae3nidad _{on Google}

Aug 6th, 2023

Jennifer is very reliable. Great Customer Service!!!

Deborah Leon-Buckner _{on Google}

Jan 26th, 2024

After 30 years with Jason Krause as my agent, I am completely devastated and should have changed Insurance a long time ago. My house flooded, I called Jason regarding hotel accommodations that I had to pay, he stated "call your adjustor". I ended up taking a shower by my pool in order to go to work for 4 days, as I didn't have the money for a hotel. Also there were claims on my driving record that deem "My Fault" in which i was involved in a "hit and run" as well as "a squirrel eating my electrical system" should be comprehensive, however my driving record states "At Fault" Evertime I had a problem, Jason referred my to someone else, the adjustor etc., what service. Unfortunately, I had a horrible automobile accident and am unable to work. Jason was aware that I had no money to pay the last month September 2024 due to the accident. I even kept asking for discounts and didn't even drive 7000 miles per year. Emails don't cut it, a personal phone call would have been better. My rates increased from $128.00 a month to $303.00 a month. My vehicle has been planned non operational since then. We'll today I was sent to collections, I guess there's no LOYALTY anymore, just business as usual. If you have a major problem with your home or automobile, plan on doing you're own footwork.