Hardwood Decking Deals

I had a terrible experience with Hardwood Decking Deals. I purchased 640 feet of Ipe hardwood from them, and when I finally inspected the wood, I was shocked to find that 180 feet of it was cracked. I stored it in an insulated garage 30 inches off the ground, following their recommended guidelines. When I reached out to Scott for assistance, his response was incredibly aggressive. He repeatedly claimed not to know how I stored or handled the wood, shifting blame to me. He offered no resolution and essentially washed his hands of any responsibility, despite 30% of the load being unusable. This level of customer service and product quality is unacceptable.
Dec 7th, 2023

The wood was definitely better than my expectations!
Jan 19th, 2023

Apr 7th, 2022

Pretty good spot to buy material They offered every piece needed for installation of an Ipe deck. Fasteners, spacers, stains.. Everything needed to finish the project.You should know your footage and needs before calling for an estimate, be clear and request on email invoice. It helps a lot The only con is some people there can be rude when answering calls. Maybe their style of doing business but it was not helpful every time I called. The last time I called for an estimate I talked to Caesar and he was extremely helpful ! He spent the time on the phone to help me get my estimate and same day in person he helped me purchase and load material. $4000 in material I purchased because of Caesar. Thanks ! Otherwise very good choice of material, and extensive amount of products. Would come back again
Jun 24th, 2022

I was shopping for decking during Covid and there were shortages everywhere.  I happened to stumble across these guys and decided to check out Red Balau (I could not find my original choice anywhere and this was in stock) which I knew nothing about.  I wanted to buy local in case of any issues.  After I drove over to the business and saw the wood up close, I knew it would work for me.I bought 166 pieces.  Delivery was within a few days.  The best part was, overall out of 166 pieces, all of them were usable.  No duds really.  The quality of the wood was really good.  And they were all totally straight.The employees I worked with on purchase and delivery were great.  I am really impressed by the Red Balau.  Its a beautiful wood, very strong, and costs much less than IPE or similar.  Whats not to like.
Sep 14th, 2021