Econo Lodge Inn & Suites

Hello Paul Thank you for your positive feedback! We're glad to hear that you found our location convenient, our staff pleasant, and our rooms clean and well-equipped. We appreciate your review and hope to welcome you back for another great experience soon!Sincerely, GM

Hello JimThank you for your positive feedback! We appreciate your recognition of our clean rooms, friendly check-in, and the pride we take in maintaining our property. It was a pleasure having you, and we look forward to welcoming you back soon!Sincerely, GM

Hello MatThank you for your continued loyalty and positive feedback! We're delighted to hear that you've had consistently great experiences during your stays with us. We look forward to welcoming you back again soon!Sincerely, GM

Hello StantonWe sincerely apologize for any inconvenience. In reviewing the details, it appears there was an issue in the reservation under your wife’s name when you arrived to check-in.For security and fraud prevention reasons, we cannot accept a card under someone else's name and reservation. This policy is in place to ensure the safety and protection of both the cardholder and the hotel. We take these measures seriously to maintain a secure environment for all our guests. We understand that this policy may have caused inconvenience, and we sincerely apologize for any frustration it may have caused. Despite this, we offered a solution by canceling the reservation under your wife’s name and allowing you to make a new reservation under your own name, matching the rate initially booked.We do not appreciate the language used and directed towards our staff. We take pride in providing professional and respectful service to all guests. Our priority remains the safety and security of our guests, and our policies are in place to protect both the cardholder and the hotel.We hope you feel better soon and have a safe journey ahead.Sincerely,GM