The Counter Corte Madera

Not pleased with the price charged for a double bacon burger. $26 was insane and we didnt find this out until we received the bill. Many add on charges. The lady gave us the white paper and said to pick your burger and the toppings you wanted. And then to squeeze more money out of us slapped us with a 20% living service charge. That brings a hamburger to $31.50 with no fries i might add ...and oh don't forget the tax..... We won't ever be coming back. Way to expensive. Very disappointed. The burger was descent so that's the only reason I gave it 3 stars. And thiss a diner food establishment not a facy restaurant. People save your money and go somewhere else. I felt robbed for 3 burgers. With the bill costing $73 when done and not even drinks. Just water. Responding to owners statement. The burger was added up to 1/2 pound and the server charged $20.95 plus $2.00 for bacon,$1.00 for cheese, .50 for pineapple, $1.00 for blue, .50 for the suce on the burger or it was going to be dry, .50 for hawaiian. We were ordering off the actual menu and the server grabbed a white paper and started marking every on it so we were oblivious to the fact that there were going to be all of these additional charges. Even for my burger I told the waitress that I wanted the $9.95 burger with no bun and lettuce, tomato, grilled onion and pickle and blue cheese. She kept questioning why no bun so you want lettuce and I told her I said that I could not eat the bun that I could have lettuce. She was filling out the paper. I got charged $13.95 for my burger when I specifically told her I wanted the $9.95 one with blue cheese, which I saw I was charged an extra dollar. So yes the 1 burger was $26.00 and a second one $14.00. That's insane and we were shocked. Did not want to make a big scene cuz with another couple. They were shocked about their bill as well and said they would never go back. My suggestion is to build the pricing into the burger and list it so people are aware and not sticker shocked. If all of the information is given up fron and VISIBLE (NOT IN TEENY TINY PRINT) somewhere then it is not felt like it's deceiving. Or put it in the color red so that it stands out that all these extra charges will be accrued. At least tthen, AND only then, will a customer have all of the information up front to decide if they can afford to eat there.
Dec 11th, 2022

Today my hamburger was excellent. We were in Corte Madera. On Sunday, I had lunch at the Walnut Creek location and they attempted to passoff a Turkey for Bison . Worst experience ever . The servicing was topnotch. Weren't be patronizing your Walnut Creek location again.
Nov 16th, 2022

Our waiter was great but the food was lousy. I ordered a burger medium and it came out well done and on a dried out bun. Absolutly not worth the money. We should have eaten anywhere else. Literally burger King makes a better burger. That's all my opinion.
Sep 26th, 2022

Always good
Aug 31st, 2022

Cool idea. I made a burger salad and it was very good.
Jun 27th, 2022