Good Neighbors Moving Company Costa Mesa

This company "misplaced" over $10,000 of valuables and did the bare minimum to try and locate the items. Because of their contracts I was given a laughable $70 for my valuables that cannot be replaced. I wouldn't recommend this company if you care about seeing all of your belongings again.
Feb 4th, 2024

Overpriced and destroyed my piano. When I talked on the phone with their rep we went through everything I would need moved and where it was being moved to and he quoted me 1200 by the end of the move they only dropped the boxes in my new places garage and said itll cost 1900. During the move they rolled my pianos decorative wheels down the drive way and on asphalt completely destroying them and then took a large chip out of the corner of the piano itself. The entire move the main mover kept talking about how I needed to tip big and take care of his boys. I filed a claim for my piano and after two weeks of no response about the claim I reach out to them and all of a sudden I have my claim papers the next day. In the end they gave me 300 dollars for something thatll probably cost me 900 to fix. Do not recommend them.
Dec 25th, 2023

Ivan and his team did an excellent job. Careful, considerate and fast.
Nov 3rd, 2023

Echoing what others have written: We were estimated $2000, but charged $4000, which had to be paid before they moved our stuff into the new home. They broke: 60-inch TV, a full-length mirror, centerpiece from our wedding, wooden storage container, and our daughters' dollhouse. Worst of all, they broke the leg off the irreplaceable antique wooden armoire I inherited from my grandmother. They tried to hide this, and it fell on top of our 6-year-old. They arrived an hour and a half early, then charged us for the time. They charged us for the hour lunch break, and the hour they spent literally lying in the grass outside our new apartment while we waited for their payment system to process my card. They packed our tape, and charged us for tape. They packed boxes inside other boxes, and charged us for boxes. To top it off, one of the guys insulted my (disabled) husband by saying, "Dude, you really need to start lifting weights so you can move this yourself." ETA: Yes, this is the correct company. It was scheduled under my husband's name.
Oct 19th, 2023

Manuel and Miguel were superb!!!! 5 stars!!! It was my first time using a moving company, and I will definitely be calling them again in the future! The brothers arrived in a timely manner, they were professional, courteous, efficient with a smile on their face! Thanks again, what an amazing experience and a piece of mind:)!
Oct 3rd, 2023