Hi - Wheel Flats, CA - Sacramento Area

BED BUGS AND ROACHES!! If I could put 0 stars, I would. They have bed bugs and roaches. I was in my room 209 for 2 minutes when I noticed them. I told hotel staff and switched me to 115. That room also has roaches and stained sheets. I asked for a refund and he told me I need to take it up with his manager in the morning. DO NOT STAY HERE!!!
Mar 25th, 2024

Mar 4th, 2024

The short fat lady at the front desk is very judgemental and rude! Totally Unprofessional,,zero stars for service,my wife is going through some medical issues and was screaming in pain last night so this little troll kicked us out and we are in a bad position,they need to relieve her from her position immediately She definitely has a very cocky attitude (little people's syndrome)Shame on you for doing what you did to people with medical conditions,and the whole world knows about it now,,a world in which lawyers happen to live in,Have A great day and well see you soon,it might not go pro-bono if they ffire you, Touche;!! Rooms: The room had nlorking t.v.,spackle on holes in. The walls Safety: Drug addicts are abundant here
Feb 17th, 2024

Staff was incredibly rude, at least the man that checked me in. As I was walking in, he was walking around the building and asked me if I needed a room and I said no, mind you its late at night and Im a young cautious woman. When I went into the office I had to call to get the receptionist to come in, and realized it was the same guy. He asked why I said no and I said that I didnt know he worked there. He asked me if I was scared of him which made me uncomfortable and I didnt say anything in response. He mocked me for being wary and jokingly called me Wonderwoman when I said I was just being cautious. Completely lacked professionalism. My room was fairly clean besides the shower curtains which had stains and residue from what I hope is shower gel. There was a strong smell of cigarettes which honestly was to be expected. Guest WiFi is no good and I had to use my phone as a hotspot to access my online classes. I was visiting for a wedding and just needed a place to sleep for the night so I chose the cheapest option. With the experience that I had I definitely would have rather spent the extra money on somewhere where I wouldnt be mocked by the employees.
Mar 19th, 2024

This place is under new management. I've stayed here before when it was Motel 6, and it wasn't great but it was reasonably clean. I tried getting a room today, and after checking in and going to my room I found the sheets were stained and disgusting and the room smelled horrible. I do not require bells and whistles, but I DO expect the room to be clean. Management did give me a refund without any problems. I explained to them that nobody expects "extras" with a room at this rate, but we do expect it to be clean and sanitary. When I told the manager about my concerns, his response was "well, we're at 80% occupancy" indicating that my concerns were unfounded. The property is clearly being utilized by the unhoused who have few options, but they, too, deserve a clean room if they're paying. Clean it up, buy new bedding, and mandate that housekeeping is doing what you're paying them for, or else you've wasted your investment. I'm hoping management will consider the feedback. I may try this place again this summer. My goal is not to trash-talk any business, just hoping for improvement. Sometimes communication is all that's needed.
Feb 2nd, 2024