PNC Mortgage

Friendly & professional staff. I prefer a small bank.
May 14th, 2023

I have had no experience with this branch prior to yesterday on 2/13/2023, other than having used the ATM over the two years since I moved here. On 2/13/2023 I called the branch, prior to driving to the location, as I had questions I wanted answers to before driving there. I was greeted by Branch Banker Megan Mckenney and her customer service skills were no less than exceptional. Even if she was faking it, she still passed with flying colors. I was then introduced to Daisy ( I believe that was her name) and she was equally impressive. On my way out I thanked them both and I will be seeing them again. I hope that the other team members are just as good as these two team members. A "Thank You" to both Meagan and Daisy.
Feb 14th, 2023

wish i could give NO STARS to this horrible, nasty place. when they took over BBVA (ruining a GREAT bank here in desert hot springs), PNC stripped the place of any niceties and customer service went out the window. except for ONE employee left over from BBVA days, they people working there are rude and extremely un-helpful. i TRIED to give them a chance for a few months to see if there was any improvement...HA! i made the very intelligent move to go to a credit union and SUCH a HUGE improvement in attitude and in customer service. at 65, ive seen MANY banks...this is worse then BofA and CHASE combined. be a customer at your own risk. youve been warned.
Nov 24th, 2022

Jun 17th, 2022

Jun 9th, 2022