Black Bear Diner El Cajon

Nick _{on Google}

Dec 31st, 2023

So far Ive came here 5 to 6 times. And I have had one time where I have left feeling that this place was great. It has major potential, but I feel as if most of the employees lacks every bit of enthusiasm to be working.
On my last two trips, one being on Christmas Day, and one being on New Years Day were not very good.
Christmas Day, I had a server that seemed like they hated their job three things around an out right did not care. Literally shook their head irritated whenever request for something was made (Can I get the slice of pie that comes with my meal?) didnt seem to care that every time I ordered something she kept saying we are out of that and that happened on five items, but I understand because it was Christmas with the Customer Care wasnt there.
New Years Day we were sat at a table which was just cleaned off and underneath was filthy. It seems like all the food on the table got brushed off on the seats and then brushed off onto the floor but never swept or vacuumed, and it was very visible not just under the table It was coming out of the booth onto the walkway (big pieces of lettuce, crayons, managed potatoes that got stuck in my shoes bottoms).
The food:
I had one experience where the food went great and the experience went hand-in-hand. But for instance, New Years Day we had the dip sandwich and it tasted like 90% salt as it intended for someone with a single taste bud. Steak and eggs were the steak with seasoned as if it was also intended for someone with a single taste bud. The eggs were great, fries were great, hashbrowns were great, and bacon was good.
Ive been there on other occasions where the French toast seemed as if it was just plain toast. Another occasions where it tasted good overall you dont know what youre gonna get with lack of consistency. .
And one thing thats very sad is on Christmas Day, hearing the server, making negative comments about other customers as well as the past few times getting up to use the restroom over hearing employees by the register making negative comments about customers and telling all the other ones to shhh when they see you coming last minute.

Michael Maldonado _{on Google}

Dec 31st, 2023

Food was ok service was ok.

Florian Z _{on Google}

Dec 29th, 2023

Awesome Atmosphere, great service. Nothing to complain really. Location off the main buzz of San Diego, with car dealers, retail, etc. around