Faucets N' Fixtures

Frank Nadarzynski _{on Google}

Mar 6th, 2024

I stopped by the Encinitas store on March 1, 2024 to see if they could help me with a kitchen faucet spray nozzle. The told me they do not carry that brand in their store, but Susie & her Gentleman Associate took the time to take a look at it, and he removed the flow regulator, hoping that would work. Much to my surprise, I got home & it worked like a brand new faucet. Not only did he save me money, but I will return to this beautiful Showroom with it's top-end fixtures. Highly recommend this place and excellent Customer Service, not to mention, a very friendly staff! Thank You!

Laura King _{on Google}

Jan 26th, 2024

Walk in, walk around watch the sales people sitting, chatting. Not even a let me know if you need anything.
Maybe they have a decent selection, but sales and support is important and was non-existent.
Onward and upward!

Joe Santilli _{on Google}

Sep 30th, 2023

Walked into this store today looking for an obscure piece hardware that fits only one manufacturers door handles. Although they did not stock the item and needed to order it, one of the staff undertook a search of the stock room and ultimately found three of them and gave them all to me at no charge. Impressive.

Julie S _{on Google}

May 2nd, 2023

Looking to completely remodel our master bath and hallway bath I found this place on google so I took a ride to pick out a bathtub, shower and all new fixtures. As soon as we walked into the store one of the salespeople acknowledged us because he was walking towards the door. There were 3 other salespeople there and the woman was dealing with customers but the 2 guys that were sitting behind the desk didnt acknowledge us at all, they just remained in their seats and ignored us. Once the woman was finished with her customers she came over to us and tried to help us but by then it was too late the place just had a very unwelcoming atmosphere and I had no intention of doing business with this place. I did have a question about one of the tubs that we were very interested in and the woman wasnt around so I asked one of the guys that was glued to his chair, he never left his seat so I had to ask him from across the showroom about the price, delivery charge etc. Its really too bad because we liked their tubs and bathroom fixtures/showers.

Enzo Sullivan _{on Google}

Jan 12th, 2023

We had a great experience working with these folks about seven years ago when doing a couple of bathroom models. We started having problems with one of the drain stoppers. The manufacture no longer made a particular part and suggested we buy brand new which would mean wed have to buy two because its a jack and Jill bathroom. Mark was kind enough to remember that he had a couple of spare ones left over from a job site. He said lets make a bad situation good and just take these two for free. Above and beyond great service. The staff is always very helpful with questions and product information. Nice clean show room with tons and tons of examples of products. We highly recommend you check them out thanks again for all your great work guys !