SDCCU Escondido Branch

Excellent service and follow up. I am having some issues with AutoNation Mazda pushing my loan through as needed and agreed upon (they are sitting on it and delaying the process on their end with no issues on my or SDCCU's end) and I had called SDCCU to see if and what I can do, and if this normal for the process to take this long. The VP/Branch Manager-MLO, Molly, took the time to call me, advise me, tell me not to worry and that they will follow up to assist in getting AutoNation to follow up on their end and complete the loan process. She followed up with a couple phone calls and emails and has already done more than AutoNation has. EXCELLENT service with taking the time and having the knowledge on the process is so much appreciated with something that was supposed to go smoothly on the dealer's end. Thank you, Molly!
Feb 25th, 2024

Unreliable ATM, They are either not allowing small bills sometimes, you can only take out $50 bills at other times, or are down.
Dec 15th, 2023

Excellent service, friendly
Jun 3rd, 2023

There was a long line, but the staff acknowledged everyone that came in. Great service & very professional
Mar 17th, 2023

Unbelievably incompetent staff all the way to management. I actually feel embarrassed for them regarding how poorly they will handle your banking and money. I don't think anyone gets any training whatsoever, nobody seems to be able to solve a single problem, even very simple things like changing your address or ordering new checks takes several tries and multiple returns to the bank. It's oddly gotten worse over the years. I've finally had it and am closing my account.
Feb 27th, 2023