Giant HVAC, Inc

Huge thanks to Joe for coming to the rescue with our HVAC! Super friendly and down-to-earth, he explained what was wrong and sorted it out quickly. The house is finally comfortable again, and we're so grateful. Working with Joe was a breeze - he's efficient, reliable, and just awesome. So thankful for the help!
Feb 17th, 2024

Jan 10th, 2024

Dec 15th, 2023

Very clean professional craftsmanship. Accurate, inclusive pricing and timely performance and completion of the project.
Dec 2nd, 2023

APRIL 4, 2024 REVIEW (UPDATED): Unfortunately, things have gotten worse in a couple of ways: 1) Quality of installation: I've been working with another company to fix my AC system over the past few months (who has been really awesome and honest to work with but I won't name here). After multiple inspections and troubleshooting, their feedback was that they found Giant AC's installation "different" from how they would normally install an AC system, and alluded to how the quality of the installation wouldn't have been up to their standards. Their professional feedback reaffirms my previous review about Giant HVAC using various inexperienced sub-contractors who didn't seem to know what they were doing (e.g., installing the large Gree Multi-Zone Outdoor Heat pump upside down). 2) Rat infestation: As part of the original Giant HVAC installation, Giant HVAC punched open various holes to reach the attic and crawl space for the various wires/pipes for the AC system... and that had actually led to a rat infestation in both my attic and basement. We've been dealing with this rat infestation for the past two years and I've been wondering why and how it happened. After recently spending $10k for a professional pest control company to get this fixed, the pest control company basically pointed to all the holes left wide open from all the work Giant HVAC did, and the pest control helped patch all the holes up to fix this issue. That's $10k and a lot of headaches trying to deal with this problem that ultimately stemmed from Giant HVAC's poor installation. If you got an installation from Giant HVAC, I highly recommend that you double check all the wires/pipes that lead into your home, as we don't want anyone else to go through what our experience has been. AUGUST 21, 2023 REVIEW (ORIGINAL): I got Giant HVAC to install AC for both my house and another family members house. My house had multiple mini split systems installed just two years ago and my familys house had a central ac installed a little over a year ago. My home installation was a mess - Joe's crew cycled in different people and some of them seem like clear apprentices who didn't know what they were doing. For example, Joes guys installed one large unit in the attic upside down which potentially may have damaged the unit. They also installed one of the mini split systems drain pipe poorly that ultimately caused flooding and a pile of water in my kitchen. To make matters worse, all 4 ac units stopped working and no longer blow cold air at almost exactly after 2 years (installed July 2021, stopped working August 2023), coincidentally just outside of the 2 year warranty from Giant HVAC. I contacted Joe and hes been giving me a ton a attitude and unwilling to stand by his work. Hes basically responding with, Im too busy and I dont have time for this. Ill go visit if or when I have business in your area, but I dont have any business in your area right now. Im all for supporting local small businesses, but I really cant recommend Joe after this experience.
Apr 3rd, 2024